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Front Office Employee
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AimbridgeDen Haag, Zuid-Holland, NetherlandsAmbassador, host, awesomeness, people and planet person
As the first point of contact for everyone who walks into our hotel, you are the go-to person at the front desk. You are responsible for everything from check-in, upselling our products and services, The Hague expert to check-out. In this beautiful hotel you don't have to hide behind a reception desk, but walk around so the guest is really the center of attention. You'll be happy to explain and give them some great tips on how to explore the beautiful city of The Hague on one of our rental bikes.
Guests can come to you for all the ins and outs of Staybridge Suites and The Hague. Whether it's recommending great places to eat, helping with the transport, or just having a nice conversation, you've got it! It will give you energy to connect with guests all day long and serve free delicious coffees. You will also be busy enrolling IHG memberships, selling room upgrades and switching between different departments and solving complaints and possible problems. This way every day flies by. Staybridge Suites The Hague - Parliament is a long stay concept where we as a team really want to give the guest a feeling that they are at home.
Job Requirements
Job requirements and personal qualities
- Hospitality is in your DNA, you know what the guest needs
- Preferably you have experience in (international) hotels or in the hospitality industry
- Fulltime and flexible, with shifts from 07 : 00-15 : 00 and 15 : 00-23 : 00
- You speak English and Dutch fluently
- Preferably you live in or near The Hague
- You have a proactive attitude, can switch quickly and pick up working with different systems
- You are a team player but can also work independently
- Affinity with Opera is a plus
- It is useful if you already have experience with complaint handling and knowledge of HACCP
What's in it for you?
Your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the Staybridge Suites brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5000 hotels in over 100 countries around the world. Good to know, Staybridge Suites The Hague - Parliament is owned by Borealis Hotel Group and managed by Interstate Hotels & Resorts.
So whoever you are, whatever you love doing, bring your passion to Staybridge Suites and we’ll make sure you’ll have room to be yourself. Please get in touch with us via the apply button below and tell or show how you could bring your unique mix of skills to Staybridge Suites The Hague – Parliament.
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