Guest relations Vacatures in The Hague
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Guest relations • The Hague
Laatst bijgewerkt: 9 dagen geleden
front desk specialist
citizenM hotelsVoorschoten, NL The front desk operations specialist will focus on coordination of projects / initiatives coming from the hotels, finding new ways to boost guest satisfaction, documentation of best practices and gen...Laat meer zienLaatst bijgewerkt: 30+ dagen geleden
Operations Manager
Marriott Hotels ResortsThe Hague, South Holland, Netherlands This hotel is owned and operated by an independent franchisee The Hague Marriott.The franchisee is a separate company and a separate employer from Marriott International Inc.The franchisee solely c...Laat meer zienLaatst bijgewerkt: 30+ dagen geleden
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F&B Waiter
Movenpick Hotel The HagueDen Haag, Zuid-Holland, Nederland You will satisfy the guests in our hotel with our food and beverage services.With us, a waiter is more than only bringing the plates in a restaurant.
As a waiter in our large hotel, you are responsi...Laat meer zienLaatst bijgewerkt: 30+ dagen geleden
People partner – learnprogroup – delft
VacatureleeuwDelft, NL We are looking for a qualified People Partner to oversee our human resources operations, both in the U.K and the Netherlands, and ensure they’re aligned with our people strategy, business goals and...Laat meer zienLaatst bijgewerkt: 30+ dagen geleden
Media Relations Partner
Inter IKEA GroupDelft, South Holland, Netherlands Do you consider yourself a structured professional with a lot of energy a skilled communicator who knows which questions to ask to move things forward Then this is the perfect job for you looking i...Laat meer zienLaatst bijgewerkt: 30+ dagen geleden
HostHostess op zaterdag Weleda City Spa Oegstgeest
Weleda Benelux SEOegstgeest, South Holland, Netherlands Weleda City Spa Oegstgeest is op zoek naar een .En daarnaast inzetbaar is rondom de feestdagen.De werkzaamheden bestaan onder andere uit : .
Verkoop cadeaubonnen en Weleda producten.Afrekenen met...Laat meer zienLaatst bijgewerkt: 12 dagen geleden
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F&B Management Internship
De PlesmanDen Haag, Zuid-Holland, Nederland Food & Beverage Management Trainee.De Plesman opened its doors in March 2025 and has already earned a Michelin Key (which we’re secretly very proud of).
We're a boutique hotel located in the for...Laat meer zienLaatst bijgewerkt: 24 dagen geleden
PR & Marketing Executive – Maternity Cover
PPHE Hotel GroupRegional Office The Netherlands, Netherlands Every day we create valuable memories for our guests and stakeholders – across our international portfolio of prime hospitality real estate, encompassing iconic hotels, seaside resorts, glamping an...Laat meer zienLaatst bijgewerkt: 30+ dagen geleden
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Cleaner
McDonald’sLeiden Rooseveltstraat Every guest is welcome here, we are always open for innovation, and we like to offer our guests the best experience and products every day.
We are Always Open for Good Times!.You are a team player a...Laat meer zienLaatst bijgewerkt: 30+ dagen geleden
Digital Communications Manager NN Group
NN GroupThe Hague, South Holland, Netherlands Are you a digital-savvy communicator with a sharp eye for detail and a passion for stakeholder engagement Do you thrive in a dynamic international environment and want to help shape the digital pre...Laat meer zienLaatst bijgewerkt: 24 dagen geleden
PR Communications Intern
Huawei EuropeRijswijk, Zuid-Holland, Netherlands Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices.With integrated solutions across four key domains – telecom networks, IT, sma...Laat meer zienLaatst bijgewerkt: 30+ dagen geleden
Legal Officer (P-3)
International Criminal CourtThe Hague - NL A roster of suitable candidates may be established for this post as a result of this selection process for fixed-term appointments against both established posts and positions funded by general tem...Laat meer zienLaatst bijgewerkt: 30+ dagen geleden
Development Associate
World Resources InstituteThe Hague, South Holland, Netherlands This is a hybrid position which requires 8 days per month in.You can be based in our office in.WRI is unable to sponsor visas in the UK for this position.
This will be a 1 year contract with the pos...Laat meer zienLaatst bijgewerkt: 20 dagen geleden
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Allround night Full time / Part time
Moxy / Residence Inn The HagueDen Haag, Zuid-Holland, Nederland Moxy The Hague is looking for .Be part of our TEAM! The Moxy Crew Night is a position with a wide range of working environments.
You work at nighttime (11pm until 7am).You will earn a competitive sa...Laat meer zienLaatst bijgewerkt: 30+ dagen geleden
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Guest Experience Management Trainee vanaf januari 2026
Hotel Des IndesDen Haag, Zuid-Holland, Nederland Hotel Des Indes is het meest iconische en luxe hotel in Den Haag en omstreken.Wij zijn op zoek naar professionals die ons jonge en dynamische team willen versterken.
Wij bieden een omgeving waar col...Laat meer zienLaatst bijgewerkt: 30+ dagen geleden
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Human Resources Business Partner
JD.COMRotterdam and The Hague, Netherlands As we continue to expand our operations in Europe, we are seeking an experienced and proactive HR Business Partner (HRBP) to join our team in Rotterdam, the Netherlands.
In this role, you will help ...Laat meer zienLaatst bijgewerkt: 30+ dagen geleden
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Hospitality & Event Manager
De Salon van FagelDen Haag, Zuid-Holland, Nederland De Salon van Fagel is op zoek naar een Hospitality & Event Manager.Dan is de functie van Hospitality Manager op jouw lijf geschreven!.
Middenin het historische hart van Den Haag ligt het eveneen...Laat meer zienLaatst bijgewerkt: 14 dagen geleden
Bartender bij Hitch Hike – Parttime
AccorHotelThe Hague, South Holland, Netherlands Hier draait alles om smaak sfeer en.Cali bowls tot tropische cocktails en laidback surfvibes.We serveren Cali-Baja Cuisine : zonnig kleurrijk en altijd met een twist.
Jouw missie is om van elk bezoek...Laat meer zienLaatst bijgewerkt: 9 dagen geleden
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Front Office Host - Fulltime
vocothehagueDen Haag, Zuid-Holland, Nederland As a Front Office Host, you are the one inviting our guests in, providing them with your widest smile and warmest "welcome.
The Front Office is more than just checking a guest in and out; it’s up to...Laat meer zienLaatst bijgewerkt: 30+ dagen geleden
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front desk specialist
citizenM hotelsVoorschoten, NL30+ dagen geleden
FunctieomschrijvingSelf motivated, team player, positive influencer Analytical (detailed) and conceptual (big picture) thinking skills Good presentation skills are a benefit You have a self-disciplined approach and are able to work in a fast-paced environment with varied activities and multiple, simultaneous projects without compromising quality Engaging relationship builder and able to interact with different stakeholders Experience in hospitality & front office and guest services operations background Excellent English communication skills Bachelor degree in hospitality Previous experience in hospitality is preferred Able to work in different countries, adaptable to local customs and cultures (frequent travel within the EU Proven skills of creativity and rapid roll out of projects, deadline management, Communication and organizational skills Perks and special rates when booking our hotels for personal trips Personal and professional development opportunities and programmes Latest tech devices and all the tools you need to be successful in your role Commuting travel costs covered (by car or public transport) Pension and cycle to work scheme available Subsidized fresh daily lunches at our support office Varied team days and social events (from food trucks and quizzes at the office to parties on boats) Spacious office in a historic building surrounded by gardens This position will be based in the Voorschoten Support Office and requires regular travel to the individual hotels in Europe and the US. This is a full-time position. Hybrid working is possible (on average, 2 days from the office and 3 days from home). Not fully remote.
purpose
The front desk operations specialist will focus on coordination of projects / initiatives coming from the hotels, finding new ways to boost guest satisfaction, documentation of best practices and general support.
Creating a memorable guest experience is at the heart of what we do. The Front Of House (FOH) operations are what the guests see when they arrive : Ambassadors, Mobile App & Kiosks. The rooms operations team consists of several team members that make sure the hotel teams are supported centrally, so that the hotel teams can fully focus on the guest and team experience. Examples of the responsibilities of the operations hotel support team are project management, compliance, guest satisfaction analysis, implementation support and feedback facilitation. The emphasis will be on elevating the guest journey and team experience. This role has a very wide potential and gives the opportunity to explore the broader field of front of house operations. The scope is at a global level, but also for individual hotels when needed.
key responsibilities
- Leading the front desk operations by setting our hotels up with a smooth, efficient and effective front desk operation combining personalized service with our technology. A great arrival experience sets the tone for a great stay at cM!
- Establishing and conducting relevant front of house trainings and support of hotel teams
- Drafting new and reviewing / updating existing FOH processes, standards and procedures as required. Coordinating with the Learning & Development team on the implementation and embedding of these.
- Reviewing guest feedback and from there, initiating, coordinating and supporting initiatives to boost guest satisfaction and guest experience. The goal is minimal impact on hotel teams, optimal impact on guest experience.
- Supporting the launch and process implementations of operational projects.
- Documenting best practices and ensuring these are known with the relevant stakeholders, so we foster cross company learnings.
- Keeping close contact with the area managers, so you are aware of the challenges and opportunities in their respective areas. Sharing this with the relevant stakeholders in the support office. You are a key player in the feedback loop.
- Administrative support, analysis of relevant data, preparing reports as required
- Perform operational front desk audits on site
- Team work with relevant stakeholders
qualifications / skills
what's in it for you?
locations / hours