Talent.com
Deze vacature is niet beschikbaar in je land.
Field Service Technician

Field Service Technician

Centre People AppointmentsNetherlands - Others
17 dagen geleden
Functieomschrijving

SF46563

ELIGIBLE APPLICANTS :

  • O) Eligible visa : Permanent residence, Spouse, Partner
  • X) NOT eligible : Student visa, Requiring visa sponsorship, Working holiday, Graduate, Freelance

WORK TYPE : Hybrid work available

VISA SUPPORT : No

BENEFITS : Company Car

TYPE : full-time

WORKING HOURS : 9 : 00-17 : 30 from Monday to Friday

SALARY : €3,300-€5,000 gross / month (depending on experience)

START : ASAP

LOCATION : Lelystad, Netherlands

Field Service Technician Main Responsibilities :

  • Provide technical / troubleshooting Product support and guidance to the customer and / or customer's Product Support staff
  • Solve technical issues on the range of their products via own technical knowledge and supervisor’s help
  • Respond to phone and e-mail requests for technical information and / or technical assistance from our customers
  • Investigate the root cause of failure and assist with troubleshooting for technical resolutions
  • Provide regular communications to keep the customer (and / or customer’s Product Support staff) up to date on the latest product support issues
  • Participate in customer calls, work site visits to countries, and regional tours for the purpose of clarifying product issues and customer concerns
  • Support warranty claims and field marketing campaigns
  • Provide service training to the customers
  • Commissioning new machines
  • Inspections on new and older machines
  • Advice customers for maintenance and parts replacement
  • Create technical documentation to diagnose known issues to share knowledge across product support teams

    • Field Service Technician Ideal Candidate :

  • Experience in Automotive / Agricultural / Construction Equipment product support or graduates with relevant technical knowledge would be advantageous
  • Hydraulic Technical Knowledge, Electric, Diesel Engine knowledge is preferred
  • A team players’ and hands-on mentality.
  • French speaking would be advantageous
  • Ability to work towards root cause analysis on technical issues and solving conflict, frequent travel is required
  • Effectively communicate with customers, dealers, various internal departments, and colleagues at all levels
    • Maak een vacature-alert aan voor deze zoekopdracht

    Field Service Technician • Netherlands - Others