SF46563
ELIGIBLE APPLICANTS :
- O) Eligible visa : Permanent residence, Spouse, Partner
- X) NOT eligible : Student visa, Requiring visa sponsorship, Working holiday, Graduate, Freelance
WORK TYPE : Hybrid work available
VISA SUPPORT : No
BENEFITS : Company Car
TYPE : full-time
WORKING HOURS : 9 : 00-17 : 30 from Monday to Friday
SALARY : €3,300-€5,000 gross / month (depending on experience)
START : ASAP
LOCATION : Lelystad, Netherlands
Field Service Technician Main Responsibilities :
Provide technical / troubleshooting Product support and guidance to the customer and / or customer's Product Support staffSolve technical issues on the range of their products via own technical knowledge and supervisor’s helpRespond to phone and e-mail requests for technical information and / or technical assistance from our customersInvestigate the root cause of failure and assist with troubleshooting for technical resolutionsProvide regular communications to keep the customer (and / or customer’s Product Support staff) up to date on the latest product support issuesParticipate in customer calls, work site visits to countries, and regional tours for the purpose of clarifying product issues and customer concernsSupport warranty claims and field marketing campaignsProvide service training to the customersCommissioning new machinesInspections on new and older machinesAdvice customers for maintenance and parts replacementCreate technical documentation to diagnose known issues to share knowledge across product support teamsField Service Technician Ideal Candidate :
Experience in Automotive / Agricultural / Construction Equipment product support or graduates with relevant technical knowledge would be advantageousHydraulic Technical Knowledge, Electric, Diesel Engine knowledge is preferredA team players’ and hands-on mentality.French speaking would be advantageousAbility to work towards root cause analysis on technical issues and solving conflict, frequent travel is requiredEffectively communicate with customers, dealers, various internal departments, and colleagues at all levels