Operations Manager - Office of the Global CIO

The role will play a pivotal part in ensuring the smooth functioning of the CIOs office. Responsibilities will encompass a wide range of tasks including managing CIO communications coordinating events overseeing Global Enterprise domainlevel operations tracking action items from key strategic discussions fostering team collaboration monitoring key performance indicators and coordinating domainlevel budget and humanrelated processes.

The role will also involve supporting the Executive Strategy and Operations Director in defining internal process flows identifying bottlenecks and participating in the coordination of solving these bottlenecks. This position requires a proactive approach to enhance operational efficiency and effectiveness ensuring alignment with the organizations goals.

Qualifications :

• 7 years of experience in IT services
• Proficient in Microsoft Office 365 usage
• Familiarity with financial and procurement processes
• Strong coordination and management skills required in coordinating internal processes and action items
• Excellent communication skills in English both verbal and written with ability to communicate to Clevel stakeholders
• Experience managing resources in a fast moving environment with evolving requirements and accelerated timelines be able to thrive in a high pressure business critical professional services environment
• Experienced on business operations of GT&K processes and can synthesize information to recommend a plan of action
• Experience working with multicultural multidiscipline globally dispersed teams
• Demonstrated success in building constructive working relations across the different teams functions cultures genders and demonstrate KPMG behaviours and value
• A desire to learn and grow as well as a desire to help others do so
• Confidence in dealing with managers and executives
• Strong analytical and problemsolving capabilities with the ability to make informed decisions in a dynamic environment multitask prioritize activities and meet deadlines while working in a fastpaced environment
• Make sense of complex high quantity and sometimes contradictory informatio to effectively solve problems accurately defining key elements of complex ambiguous situations
• Ability to navigate and manage relationships with executives and senior stakeholders
• Proven ability to work effectively with diverse teams and stakeholders. Skilled in developing clear and concise communication fostering collaboration and driving business results through systematic approaches and regular usage of shareable solutions.
• Outstanding communication and interpersonal skills with the ability to engage effectively with a diverse set of internal and external stakeholders
• Strong coordination and management skills required in coordinating high volume demand with customer centric mindset and diligence in planning against business priorities
• Master organizer and project planners who consistently look ahead and anticipate needs before they arise
• Strong ability to manage work across multiple projects or work streams to ensure that expected progress is made.
• Must be natural problem solvers who is analytical and structured in their thinking. Ability to create order out of chaos by identifying systems and processes in need of adjustment
• Demonstrated expertise in utilizing generative AIpowered solutions such as Microsoft Copilot to enhance operational excellence
• Excellent presentation documentation and communication skills in English

Additional Information :

KPMG offers you a lot of opportunities to develop yourself in a field of expertise that is becoming increasingly important. What to expect :

Remote Work : Employment Type :

Fulltime

Key Skills

Risk Management,Negiotiation,Operational management,Smartsheets,Strategic Planning,Team Management,Budgeting,Leadership Experience,Program Development,Supervising Experience,Financial Planning

Experience : years

Vacancy : 1