Senior Director Enterprise Accounts & Services Benelux.

Careers that Change Lives

We're seeking a Benelux Enterprise Accounts and Services Leader (EA&S) to spearhead strategic planning and execution for our key customer (strategic) accounts. As the EA Leader, you'll craft and implement strategic plans, driving significant customer value and accelerating growth for Medtronic. Your role involves fostering C-Suite relationships, coaching Strategic Account Managers (SAMs), and ensuring alignment with revenue goals and cross-business opportunities. You'll also oversee financial management, pricing strategies, and market insights to maximize our presence in the BeNeLux countries and beyond, as well as be part of a team of peer leaders across our Western Europe countries.

Main Job Duties and Responsibilities

• Drive achievement of Enterprise Accounts KPI’s & strategic planning.
• Coach, manage talent, and lead recruitment for EA&Services team.
• Manage financial aspects including revenue projections, SG&A, and profit.
• Align Medtronic company-wide capabilities with priority customer needs for differentiated value.
• Oversee pricing and tender management for the Enterprise accounts.
• Gather local insight, track competition and monitor market share with Business Analyst.
• Establish and lead local operating mechanisms and interface with MDT businesses and functions, ensuring SAMs have strong account level plans and operating mechanisms in place.
• For assigned SAM accounts : Assemble and present portfolio of offers and solutions meeting customer needs.Develop and deliver integrated multi-year value creation and account / stakeholder plans.Develop, negotiate, and deliver Enterprise-wide offers combining products and beyond, syndicated with Operating Units (OUs) and functions.Build and leverage senior relationships (eg with C-suite, Heads of Procurement).Generate integrated customer insights to drive offers for the future.Identify and resolve competing priorities between OUs.Conduct hospital-level business reviews and identify new opportunities.
• For the BeNeLux organisation overall : Enabling the country leadership teams to deliver on all local strategic aspects, touching the core of our Benelux company culture as employer of choice. The EA Leader will also represent BeNeLux with work council, Board of Directors, government authorities and other bodies. The EA leader will hold all employees’ meetings together with the Country LT team.

Must Have Experience & Key Capabilities

Key capabilities