Job Title : Technical IT Support Specialist
This role requires an experienced IT professional with a passion for problem-solving and improving IT systems.
You will be responsible for providing in-depth technical support, resolving complex issues, and leading challenging projects to ensure the stability and security of our IT infrastructure.
This is a diverse opportunity to develop your technical expertise, leadership skills, and work collaboratively with internal teams and external parties.
Key Responsibilities :
- Provide advanced technical support and resolve critical incidents.
- Design and implement scalable, reliable IT infrastructures.
- Lead major IT projects, prioritizing efficiency and timely delivery.
- Collaborate with vendors to resolve hardware and software issues.
Requirements :
A degree in information technology, computer science, or a related field.At least five years of experience in an advanced technical support role.Extensive knowledge of firewalls, routers, security tools, server management, virtualization technologies, cloud computing, networking, and cybersecurity protocols.A strong command of the English language.Benefits :
A competitive salary package.A minimum of 32 hours per week.25 vacation days per year.An excellent pension scheme.A laptop provided.A performance-based 13th-month bonus.