Product Support Field Engineer

At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do, but what really fuels us is our people. They're the heart of our company. As an employee, our promise to you is that you'll work on new and innovative products and solutions, be mentored by managers and teammates who are collaborative, caring, and act with integrity, and have the opportunity to grow in ways that are meaningful to you. Unique and interesting projects – both locally and globally – will challenge you and allow you to pursue different and rewarding career paths.

We are #EnergizedByGrowth.

DFS is part of a legacy of leadership that spans back generations, made up of some of the most trusted, leading-edge brands in the industry. As part of Dover Corporation and with our talented, innovative, outstanding people, we are doing great things and redefining what is possible in fueling and convenience retail. Providing advanced fuel-dispensing equipment, including clean energy solutions, systems and payment, automatic tank gauging and wet stock-management solutions, DFS comprises the product brands of Wayne Fueling Systems, OPW Fuel Management Systems, ClearView, Tokheim, ProGauge, Fairbanks, LIQAL, AvaLAN, and Bulloch Technologies. Headquartered in Austin, TX, DFS has a significant technology development and manufacturing presence worldwide, including facilities in Brazil, China, India, Italy, Poland, the Netherlands, the United Kingdom and the United States.

Role Overview :

You will be responsible for product technical support, testing, modifying, and commissioning the L(C)NG installations and other alternative fuel installations in the field. You will ensure that all installations are properly configured and operational. Additionally, you will diagnose issues, document findings, and propose improvements. This role involves close collaboration with internal teams, external suppliers, and customers to ensure high-quality project execution. It requires customer site inspection and supervision to equipment installations offering product expertise and guidance to Liqal ( Dover Fueling Solutions) Equipment.

The candidate will be expected to support Customers based on site across Europe, mainly Netherlands & Belgium customers along with other countries such as UK, Germany, Italy & Nordics. The travel commitment will vary between 25-50% and when not in attendance on customers sites, engage our Mechanical / Manufacturing Engineers onsite to gain develop further product knowledge and technical expertise to our products..

Key Responsibilities :

• Support costumer with technical issues remote / on-site.
• Commission and validate new L(C)NG fuel installations.
• Perform Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) to verify system functionality.
• Conduct on-site inspections and commissioning of installed components.
• Diagnose and resolve technical issues before, during, and after commissioning and ensure all work meets safety guidelines.
• Identify and propose improvements for procedures, workflows, and system operations.
• Develop technical documentation, including manuals and user guides.
• Communicate progress and expectations to clients, LIQAL Managers and end-users.
• Collaborate with Engineering, Production, Procurement, and Project teams to ensure seamless integration.
• Work closely with external suppliers to align on technical specifications and solutions.
• Conduct performance and reliability tests to ensure compliance with specifications.
• Develop and execute protocols, test plans, and validation reports.
• You perform the necessary administration as indicated in the instructions and any deviations to support traceability and quality control.

MBO or bachelor's degree in a technical field.

Technical background or interest.

Strong interpersonal and presentation skills.

Strong trouble-shooter and critical thinker.

A first technical experience in a commissioning engineer or Service Engineer role.

Strong knowledge of mechanical assembly and E&I schematics.

Wanting to work in an automation environment.

Experience with P&ID is a plus.

Fluent in English as well as ideally, conversational or minimum B2 in Dutch

Service and customer oriented.

Independent worker and able to work with deadlines in a dynamic environment.

Mobility for short stays abroad (EU + UK).

Work Arrangement : Hybrid

Excellent working and competitive salary combined with a positive working environment that can offer real long term career and development opportunities. Including career options across all DFS companies and Dover Corporation wide.