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Field Service Engineer (TSS01)

Field Service Engineer (TSS01)

DatalogicCulemborg
30+ dagen geleden
Functieomschrijving

Job Description

Reporting to the Benelux Field Service Manager, this Field Engineer is responsible for Providing state-of-the-art onsite services (installation, preventive maintenance, break-fix / troubleshooting call-out, site survey etc.) and technical support to customers on our range of Auto ID products, in particular our range of Stationary Industrial Scanners and camera’s.

Essential duties and responsibilities :

  • Install (mechanical, electrical), configure and start-up (commissioning) Datalogic equipment at customer sites as per pre-defined specifications;
  • Maintain, adjust and replace onsite Datalogic devices of existing customer systems;
  • Follow rigorously safety and security onsite company procedures;
  • Escalate to upper technical level problems that can’t be solved independently;
  • Issue timely and accurate service reports (including expenses report);
  • Extend or help building a respectful relationship with customers by always adopting an exemplary attitude.

Requirements :

  • Education : Bachelor degree in a technical field such as electronics, networking.
  • Languages : Dutch / English fluent
  • Experience : Preferred is 2 / 3 years of prior experience on Field Service Activities in automation or other similar market with Electrical and Electronical devices.

    • Other Informations & Specific Skills :

  • Electrical Schematics reading
  • Troubleshooting and diagnostic experience of hardware and software
  • Remote PC diagnostic and remedy support
  • Good understanding of computer networks
  • PLC communications experience : Device-net, Profinet, Profibus
  • Experience working with auto ID products
  • Proficient in Microsoft Office Software (MS Dynamics is a plus)
  • Ability to travel domestic and international (mainly EU) extensively (up to 85% of time)
  • Willing to work during alternative work schedules such as weekends and / or overnight

    • What do we offer?

  • A job with no repetitive tasks and many different aspects, all technological advanced;
  • A job in which multiple technologies come together (Mechanics, Electronics and IT);
  • Working for a Market leader serving market leaders in their respective area’s from the largest Couriers to the largest Postal companies to the largest Airports.
  • Working in an international environment;
  • We offer a Car, Holiday allowance and of course Laptop and Cell Phone. A good Pension Scheme is part of the package as well.

    • LI-IC1

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