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Fashion Forward Customer Service Specialist

Fashion Forward Customer Service Specialist

beBeeCustomerAmsterdam, NL
5 dagen geleden
Functieomschrijving

Customer Service Representative

We are looking for a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers through various channels including phone, email, and chat.

You will work closely with our colleagues to ensure that every customer receives a 'perfect fit' answer. Your daily goal is to turn our customers into our client's fans by thinking along with them and offering suitable solutions.

  • You are fluent in both German and Dutch.
  • You have a passion for service and personal contact.
  • You have a feeling for (men's) fashion and styling.
  • You have a minimum of 2 years experience in Customer Care.
  • You are proactive, enthusiastic, always positive and providing service flows through your veins.
  • You are empathetic and can empathize with the customer.
  • You think in solutions and don't panic when it's busy.
  • You feel at ease in a fast-changing, dynamic work environment.
  • You enjoy the challenge of taking customer service to an even higher level together with your colleagues.
  • You live in Amsterdam or the surrounding area.

Working Conditions

  • The opportunity to work in a fast-growing e-commerce company.
  • A fun and dynamic team where there is also room for personal development.
  • 40 to 32 hours per week possible.
  • Onsite work- at our beautiful office among the Amsterdam canals.
  • A good salary and working conditions gross per month depending on experience.
  • Travel allowance, 8% holiday allowance and market-based pension scheme.
  • A place where you can learn a lot and have your own responsibilities.
  • An environment where your opinion and feedback count.
  • A nice varied and enthusiastic team.
  • A tasty and healthy lunch.
  • A pleasant Friday afternoon drink on our roof terrace or on our boat.

    • About Us

    We are a growing company in the menswear fashion industry. We specialize in clothing for men and are committed to providing exceptional service to our customers.

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    Customer Service Specialist • Amsterdam, NL