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Customer Service Specialist
VINTGroningen, Groningen, Netherlands30+ dagen geleden
FunctieomschrijvingKnowledge and experience in the field of customer support Excellent interpersonal and communication skills Strong team player and relationship builder Ability to work independently and as part of a team Customer focused and performance-driven Process oriented and structured Fluent in spoken and written English
We are now recruiting for a fulltime (minimum 36 hours) :
SENIOR CUSTOMER SERVICE SPECIALIST
the position is based in the city of Groningen, the Netherlands
Key Responsibilities :
As Customer Service Specialist you are the interface to their internal and external customers working closely with our Commercial, Finance and Supply Chain teams. The Customer Service Specialist is part of a learning organization who is committed to drive improvements and efficiency within the Order to Delivery Process to meet current and future customer demands.
- Order handling and customer support
- Provide shipping information to internal and external customers
- Create and maintain customer master data to ensure correct information in ERP system
- Drive continuous improvements to achieve a more efficient order to delivery process together with Logistics, Commercial and Finance
Essential for the role :
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Customer Service Specialist • Groningen, Groningen, Netherlands