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Dutch-speaking Customer Service Representative In Barcelona, Spain - Relocation needed

Dutch-speaking Customer Service Representative In Barcelona, Spain - Relocation needed

WorksterNetherlands, Netherlands
14 dagen geleden
Functieomschrijving

Tired of Biking in the Rain? Move to Barcelona – Where Your Bike Rests and You Don’t! 🚲➡️🍷

Hey Dutchies!

Are you fluent in English and surviving 300 days of rain a year? Perfect! Time to bring those talents to Barcelona , where :

  • The sun actually shows up (no offense, Netherlands).
  • Lunch is a 3-hour adventure, not a sad desk sandwich.
  • After-work drinks happen on a beach , not in a storm.

We're hiring awesome people who want to swap stroopwafels for sangria (don’t worry, we allow imports).

Your Role

  • Manage inbound post-sales interactions via calls, emails, chat, and tasks
  • Provide product information and create quotes with a focus on cross-selling and up-selling
  • Handle order cancellations, claims, refunds , and delivery follow-ups

    • Your Qualifications

  • Dutch – native or bilingual proficiency (C2)
  • English – advanced level (B2+)
  • At least 1 year of relevant experience in customer service or sales
  • Strong communication and problem-solving skills

    • The Offer

  • Full-time permanent contract (39h / week) : Mon–Fri, 09 : 00–18 : 00
  • Gross annual salary : €19,900 + up to €2,000 bonus
  • Private medical insurance
  • Centrally located office in Barcelona
  • Paid training on company tools, policies, and processes
  • Career advancement opportunities and access to ongoing development programs

    • Apply now — your future tan line depends on it. 😎 Warning : Side effects may include spontaneous dancing, improved mood, and tapas addiction. 🏖️☀️

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    Customer Service Representative • Netherlands, Netherlands