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Customer Support Specialist - Dutch - Remote in Greece

Customer Support Specialist - Dutch - Remote in Greece

Dila RecruitmentThe Hague, South Holland, NL
1 dag geleden
Vacaturetype
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Functieomschrijving

Ready for a career move that feels right? At Dila Recruitment , you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Position :  Customer Support Specialist

Work model : Remote

Location : Greece

Employment type : Full-time

What You Will Be Doing :

  • Handling incoming phone calls, messages, and emails from customers.
  • Providing information and assistance on products, including vacuum cleaners, air purifiers, hair care tools, and more.
  • Troubleshooting technical issues and offering solutions to customer inquiries.
  • Processing warranty claims, repairs, and replacements.
  • Offering product recommendations based on customer needs and preferences.
  • Maintaining high customer satisfaction through professional and courteous communication.

Job Requirements :

  • Excellent writing and verbal communication skills in Dutch and English .
  • Strong attention to detail.
  • Good technical troubleshooting and problem-solving skills.
  • Ability to handle unexpected changes and customer concerns with professionalism.
  • Experience in customer support or technical support roles will be appreciated.

    • What We Offer :

  • Relocation support : Flights, accommodation & housing assistance, all at no cost to you
  • Competitive monthly salary + 2 extra salaries per year.
  • Health care benefits and numerous other discounts .
  • Full training by certified instructors on products and customer service techniques.
  • Professional growth and development opportunities.
  • Special events, community involvement, and social responsibility initiatives.
  • Free online Greek language courses.
  • State-of-the-art premises, providing a great working environment with relaxing break areas.
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    Customer Support Specialist • The Hague, South Holland, NL