Are you a fluent Dutch speaker? Do the next step and kick-start your career dynamically
We are looking for Dutch After Sales Consultants to work in Greece (remotely all over Greece) for the world's largest multinational technology company that designs, manufactures, and markets smartphones, tablets, personal computers (PCs), software (iOS and MacOS) portable and wearable devices
Join a dynamic & multicultural team and let your new journey begin in Greece
Responsibilities
- Act as the first point of contact for all the Dutch-speaking customers
- Identify and assess customers' needs to achieve satisfaction
- Provide iOS software troubleshooting for mobile devices (mobile phones, tablets & more)
- Assist customers to manage / secure their account - ID & passwords
- Resolve customers' online store post-sales requests
- Deliver high-quality support and handle customer complaints, provide appropriate solutions
- Manage large amounts of incoming calls
- Build sustainable relationships and trust with customer accounts
Requirements
Native-level or near-native level in DutchB2 level in EnglishTech savvy, curious and problem-solving acumenFamiliar with iOS and / or MacOS, or comparable technology, is preferredAble to identify technical issues and suggest immediate solutions to clientsExcellent communication and problem-solving skillsHigh School Diploma holderFlexible to work night shifts / weekend shifts (if applicable)Prior customer support experience would be an advantageBenefits
Competitive salary (1200€ gross / 14 salaries per year)Performance-based bonus up to 250€Relocation package in case you reside outside of Greece (flight ticket to Greece, cab fare from airport to your hotel, 4-week hotel accommodation, assistance finding an apartment, real estate fees covered by our company)First-class ongoing training and career development opportunitiesWork from home policy - All over GreeceYou will join a multinational leaderMulticultural and modern working environmentFree Greek language lessonsOnsite canteen and casual dress codeFun interactive activities organized within the team