Technical Support Engineer

Pacific International has been retained by a global leader in high-power connectivity solutions serving industrial, transportation, and power distribution markets. This organization is known for its durable, high-performance electrical connectors and components, used in mission-critical applications worldwide.

They are looking to hire a Technical Support Engineer to join their international Customer Experience team in The Netherlands. In this role, you will be the technical bridge between the business and its customers—supporting application guidance, resolving product and tooling issues, and collaborating with sales and engineering teams to deliver exceptional service.

Key Responsibilities :

• Troubleshoot product, tooling, and application issues via phone, email, and web chat.
• Provide pre-sales support and product recommendations based on technical requirements.
• Collaborate with Sales and Engineering to address customer inquiries and compliance questions.
• Use CRM systems and HubSpot to track and manage technical inquiries.
• Qualify leads by understanding customer applications and specifications.
• Contribute to continuous improvement initiatives based on customer and team feedback.

What We’re Looking For :

Please note : This position is open to candidates based in the Netherlands only.

About Pacific International Executive Search :

Pacific International, a globally recognized retained executive search firm, is dedicated to empowering Fortune 500, FTSE 100, and high-growth enterprises in building exceptional C-suite, senior-level, and strategic leadership teams while championing diversity and inclusion. Our adaptability, agility, and forward-thinking ethos distinguish us in the ever-evolving business landscape.

Since 1997, we have been dedicated to building lasting client partnerships based on trust and reliability, and a proven track record of successful C-suite and mid- to senior-level leadership project delivery across many key industries globally.

Diversity Statement :

At Pacific International, diversity, equity, and inclusion are at the core of who we are and what we do. Our commitment to these values is unwavering and we proudly champion diversity on behalf of our clients in every Executive Search mandate we undertake. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law. In pursuit of these objectives, we actively encourage applications from individuals of all backgrounds and identities.

For further information on this position and for a confidential discussion about your career please contact :

Client Partner

Claudia Lemke

Email : Claudia.lemke@pacific-international.com