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Front Office Manager

Front Office Manager

CorecruitmentAmsterdam, Noord-Holland, Netherlands
17 uur geleden
Functieomschrijving

Job Title : Front Office Manager - Lifestyle hotel

Salary : €3300-3550 gross per month

Location : Amsterdam, Netherlands

This international hotel brand with over 50 hotels located in 5+ countries in Europe is seeking a dynamic Front Office Manager to lead the front office team in a vibrant lifestyle hotel in Amsterdam. As a Front office manager, you will be responsible for ensuring a seamless guest experience while managing daily operations, training staff, and optimizing front desk efficiency.

Key Responsibilities :

  • Oversee and manage all front office operations, ensuring smooth check-in / out experiences.
  • Lead, train, and develop the front office team to deliver exceptional guest service.
  • Implement and maintain brand standards, fostering a welcoming and vibrant atmosphere.
  • Handle guest feedback and resolve any service issues proactively.
  • Collaborate with other departments to enhance the overall guest experience.
  • Manage budgets, forecasting, and departmental KPIs.
  • Optimize occupancy and revenue strategies in coordination with revenue management.
  • Ensure compliance with hotel policies, safety procedures, and local regulations.

Requirements :

  • 5+ years of experience in front office roles, with at least 2 years in a leadership position.
  • Background in lifestyle hotels or premium hospitality brands preferred.
  • Fluency in English is required; Dutch is a plus.
  • Strong leadership and team management skills.
  • Excellent problem-solving and guest service abilities.
  • Familiarity with hotel PMS systems (e.g., Opera, Mews, or similar).
  • Ability to thrive in a fast-paced, guest-focused environment.

    • Job Title : Front Office Manager - Lifestyle hotel

    Salary : €3300-3550 gross per month

    Location : Amsterdam, Netherlands

    If you would like to have more information about the role, please apply or send your cv to mariacorecruitment

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    Front Office Manager • Amsterdam, Noord-Holland, Netherlands