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Customer Expert for Leader in Photography and Imaging - Dutch - Remote Athens

Customer Expert for Leader in Photography and Imaging - Dutch - Remote Athens

Dila RecruitmentRotterdam, South Holland, Netherlands
5 dagen geleden
Vacaturetype
  • Op afstand
Functieomschrijving

Position : Customer Expert

Work model : Remote

Location : Athens Greece

Employment type : Full-time

What you will do :

Depending on the team that successful candidates will join responsibilities vary :

  • Communicate with customers via phone chat & e-mail
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Provide and maintain strong professional relationships with all partners and show empathy at all times
  • Work towards reaching targets as set out by client statement of work as well as internal targets
  • Answer customers inquiries and troubleshoot or escalate technical issues that they face
  • Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
  • Turn every customer into a happy customer!
  • Exchange ideas and solutions with your colleagues!
  • Enjoy your time in Greece!

What you will bring :

  • Strong written and verbal skills in Dutch
  • Good communication skills in English
  • Tech savviness
  • Solution driven out of the box thinking
  • An empathetic soul with the communication skills that match
  • A positive and adventurous attitude
  • A sponge that is willing to soak up all the knowledge and experience we offer
  • What we offer :

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process (all at no cost to you)
  • Competitive monthly salary 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Free online Greek language courses
  • State of the art premises providing a great working environment with relaxing break areas
  • Key Skills

    Hr Executive Recruitment,Internship,AIX,Fleet,Information Technology Sales

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    Expert • Rotterdam, South Holland, Netherlands