Position : Customer Expert
Work model : Remote
Location : Athens Greece
Employment type : Full-time
What you will do :
Depending on the team that successful candidates will join responsibilities vary :
- Communicate with customers via phone chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Provide and maintain strong professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
- Answer customers inquiries and troubleshoot or escalate technical issues that they face
- Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
- Turn every customer into a happy customer!
- Exchange ideas and solutions with your colleagues!
- Enjoy your time in Greece!
What you will bring :
Strong written and verbal skills in DutchGood communication skills in EnglishTech savvinessSolution driven out of the box thinkingAn empathetic soul with the communication skills that matchA positive and adventurous attitudeA sponge that is willing to soak up all the knowledge and experience we offerWhat we offer :
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process (all at no cost to you)Competitive monthly salary 2 extra salaries per yearHealth care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesFree online Greek language coursesState of the art premises providing a great working environment with relaxing break areasKey Skills
Hr Executive Recruitment,Internship,AIX,Fleet,Information Technology Sales
Employment Type : Full Time
Experience : years
Vacancy : 1