Overview of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following :
- Driving sales and profit performance by providing support and operational expertise
- Conducting daily, weekly, monthly business reviews on each of the stores
- Ensuring profitability of restaurants by reviewing all weekly and periodic paperwork to ensure that all controls are in place and all reported numbers are accurate
- Providing leadership by engendering excitement, enthusiasm, a positive mental attitude and commitment to company objectives
- Setting goals with the individual store managers, supporting to develop organizational capability in the region and developing efficiencies on how work is completed
- Leading, motivating and developing store manages to ensure that they strive to exceed existing performance standards
- Planning, organising and leading regional meetings with store managers.
- Active involvement in the community to spread brand awareness through local store marketing
- Communicating clearly, concisely, accurately and effectively with team, associates, supervisors and others about plan and progress
- Training and coaching store managers for delivering exceptional customer service and to achieve operational goals
- Promoting company culture values and mission with integrity
- Attending all meetings and other business functions as mandated by the company
- Conducting planned and unannounced visits with store managers to ensure that all equipment and fixtures, inside and outside the store are in proper working order and good condition
- Effective working within a fast-paced environment with one of the fastest growing companies in the world
Executing functional responsibilities :
Regularly utilizing management information tools and analyzing paperwork on a daily, weekly and periodic basis, to identify and address trends and issues in store performanceUsing managerial and operational tools to plan for and achieve operational excellence in the regionResponsibility for adherence to Subway compliance standards, with particular focus on those standards relating to food safety and customer serviceChallenging and inspiring store managers to achieve business results and KPI’sProviding store managers with coaching, feedback and developmental opportunities to build effective teamsActively managing store managers through regular performance assessments, providing feedback, and setting challenging goalsDuties
Completing daily and weekly paperwork, maintaining business records and analysing business records to grow and manage the businessSupporting national marketing initiativesEnsuring that all local and national health and food safety codes are maintained, and that company safety and security policies are followedRecruitingRewarding and recognizing performanceDisciplinary actions as requiredPlanning and implementing and measuring local store marketing initiativesCarrying out regular compliance audits at each store to ensure operational standard and procedures are followed