Technical Specialist

We are seeking a talented Product Engineer to join our team in Hattem, Netherlands. As a Product Engineer, you will play a crucial role in supporting multiple departments, including Technical Identifications, Parts Sales, Purchasing, Pricing, Assembly & Testing, and Quality Inspection.

This is an excellent opportunity for someone looking to develop their skills and knowledge in a dynamic and innovative environment. You will have the chance to work on various projects, collaborate with colleagues, and contribute to the success of our organization.

The ideal candidate will possess strong analytical skills, a passion for solving complex technical spare parts requests, and excellent teamwork and communication skills. Experience with technical spare parts sales or service is a plus.

You will be responsible for ensuring the correct processing of SAP documents, requisitions, orders, reports, and analyses in systems such as SAP, CRM, and Product Dashboard. You will also identify correct and valid spare parts numbers for non-listed or out-of-stock parts, initiate corrective actions where needed, and maintain aftersales documentation and instructions.

In addition, you will handle administrative, commercial, and organizational processing of spare parts sales orders from network offices, distributors, and direct customers. You will provide back-order availability updates to internal stakeholders and external customers, ensure accurate pricing, delivery time, payment terms, bank guarantees, Incoterms, and technical feasibility of orders, and negotiate scope details independently with customers or internal stakeholders when required.

You will also initiate purchase orders based on available data and valid quotations, monitor delays or uncertainties, and proactively communicate with sales teams. You will coordinate with suppliers (within contract limits) to expedite rush orders or complete pending orders.

Furthermore, you will execute pricing tasks aligned with strategic targets, conduct ad-hoc analyses to support pricing decisions, assemble parts into component assemblies following instructions, provide measurement reports, and initiate assembly orders based on system data.

You will participate in Factory Acceptance Testing (FAT) and document results, inspect received goods against technical and order specifications, and assess returned goods for condition and usability.

To be successful in this role, you should have a Senior Secondary Vocational Education (MBO 4 / HBO) in Marine Engineering (Marof - WTK) or a related technical field. You should also have 3-7 years of hands-on experience in a technical (maritime) or field service environment.

Key qualifications include strong analytical skills, a passion for solving complex technical spare parts requests, excellent teamwork and communication skills, customer-focused and service-oriented with a proactive can-do mentality, fluency in English, and ability to work with multiple systems, including SAP, MS Office, and digital archives.