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Customer Service Representative | Danish & Dutch

Undutchables Recruitment AgencyDieren

17 dagen geleden

Functieomschrijving

Dieren, reference 2025-01142

Job description

As a Danish-speaking Customer Service Representative , you will :

Be the first point of contact for company dealers and partners, handling B2B & B2C interactions via email and phone.
Proactively reach out to businesses, ensuring their needs are met while identifying opportunities to up-sell and cross-sell.
Keep everything running smoothly by accurately updating and maintaining information in the company system.
You'll play a key role in building strong relationships and driving success in the Danish market. You will also act as back up for the Dutch team

Ready to make an impact?

Requirements

Are you the perfect fit for this role?

We’re looking for someone who :

Speaks excellent Danish and Dutch (B2 level or higher is a MUST)

Is available for at least 32 hours per week (40 hours preferred)

Has an HBO / MBO degree or equivalent thinking level

Has technical knowledge or affinity and excels in client interactions

Is proactive, confident, and not afraid to pick up the phone to connect with people

In this role, you’ll be working in the Danish market and collaborating closely with a Dutch team, acting as back-up when required. Ready to take on the challenge?

Working conditions

Training and learning opportunities

Very nice and motivated international team

Your well-being as an employee will be put in the first place

Hybrid working ( usually 3 days at the office and 2 at home)

Travel allowance

Working from home allowance

Salary from : €3500,- Salary to : €3700,-

Work location

Dieren

Company description

If you think of the Netherlands there are some things that certainly come to your mind : stroopwafels, windmills and, of course, bikes! My client is a Dutch company that is recognized abroad as a winning brand. They are now expanding their Export Team and are, therefore, looking for you.

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Customer Service Representative • Dieren