Business IT Consultant

Business IT Consultant (Project Rewire)

• Location : Utrecht, Netherlands
• Number of days on location required : 2x times per week
• fluent Dutch Speaker

Job Description :

As an Agile Business Analyst, you are the pillar on which the Product Owner and developers can build. With courage and a keen eye for the needs of the customer, you work together with your team to optimize the digital experience of our customers. You do this in close collaboration with the Damage business line. You are responsible for mapping the wishes of the business and the requirements from a technical perspective. With your analytical view and decisive approach, you translate these into clear features and user stories, with which you help the team and the customer move forward.

You will become part of a new temporary scrum team to be set up in the central Digital and Customer Interaction department. This team will be discontinued upon completion. We build portals, websites and deliver the Omni channel platform.

For the Damage business line, we are going to set up an improved digital claim handling or damage reporting process. For this, we are setting up a new temporary team that will build this funnel with full focus. The challenge is to create generic building blocks so that we can work faster after this first claim funnel and also set up digital claim funnels for all other damage products.

you collect functional and technical information from various stakeholders, which you then validate and translate into user stories with concrete acceptance criteria

Work Experience 6-9 years

Experience as a Business Analyst or in a similar role 5+ Years

Extensive experience working in a Scrum team 3+ Years

Experience in digital environments, such as websites and customer portals 3+ Years

Sufficient technical knowledge to discuss topics such as APIs, data integration and systems 3+ Years