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Head of Operations - VSM & Supply Chain

Head of Operations - VSM & Supply Chain

Confidential PostingSouth Holland, Netherlands, Netherlands
17 dagen geleden
Functieomschrijving

Head of Operations – VSM & Supply Chain

Location : South Holland, Netherlands

About the Role

We are seeking a strategic and hands-on Head of Operations – VSM & Supply Chain to lead warehouse operations, inventory management, supply chain functions, and product customization activities. This leadership role will oversee a team of Value Stream Managers, Supply Chain Specialists, and operational staff at a key Netherlands facility.

The successful candidate will be accountable for the execution of end-to-end warehouse, logistics, and production processes, including inventory accuracy, order fulfillment, equipment maintenance, and on-time delivery. This role is also responsible for driving continuous improvement and Lean transformation to ensure operational excellence.

Key Responsibilities

Warehouse and Inventory Management

  • Monitors inventory levels, oversees stock replenishment and quality of inventory. Ensures warehouse operations meet all department mandated timeframes and deadlines
  • Establishes key performance indicators for all teams to measure and track incoming and outgoing materials. Reviews KPIs on a regular basis with supervisors to identify gaps and solutions
  • Analyze current distribution processes to implement improvements to enhance efficiency and reduce costs. Optimizes the warehouse footprint for efficiency and space
  • Maintains the operating expenses based on the annual budget and assists in preparation of annual warehouse operations budget
  • Oversees the development, deployment and direction of warehouse change programs and processes
  • Fully responsible for all inventory management of the distributions. Will work directly or indirectly with Planners and Buyers to established Finished Goods inventory levels.
  • Ensure that all material handling and transportation equipment is properly maintained and safe to operate
  • Establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
  • Supply Chain Management
  • Use ABC-XYZ analysis to optimize inventory levels, balancing stock and customer delivery expectations maximizing cash flow.
  • Lead and mentor the regional supply chain specialists and buyers through training and development.
  • Support the sales department with planning, execution and all other operational issues regarding the inbound supply chain.
  • Manage all operational issues related to the inbound flow and outbound drop shipment flow to our customers all over the world.

Product Customization

  • Monitors and manages machine OEE, as well as process effectiveness and efficiency
  • Ensures standard operating procedures are always up-to-date and get reviewed and improved regularly
  • Gives direction to the responsible Value Stream Manager on priorities
  • Ensures all operations meet all department mandated timeframes and deadlines
  • Establishes key performance indicators for all teams to measure and track and manage performance. Reviews KPIs on a regular basis with supervisors to identify gaps and solutions
  • Continuous Improvement, Lean, and Problem-Solving

  • Leads Continuous Improvement (CI) initiatives by identifying and implementing Lean methodologies to enhance productivity, throughput, and efficiency.
  • Utilizes Lean tools such as Kaizen, 5S, Standard Work, and Value Stream Mapping to drive process improvements.
  • Implements root cause problem-solving techniques such as 5 Whys and Fishbone Analysis to address operational inefficiencies and prevent recurring issues.
  • Drives automation and system improvements to increase productivity and reduce manual labor.
  • Works cross-functionally to improve workflows, reduce lead times, and eliminate waste in warehouse operations.
  • Coaches and trains team members on CI methodologies to foster a culture of continuous improvement.
  • People Management

  • Leads, trains and develops a team of distribution staff, fostering a culture of safety, efficiency and excellence
  • Effectively communicates with direct reports and internal customers in sales and operations. Collaborates on all warehouse projects
  • Prepares and conducts annual performance reviews for Supervisors. Provides constructive and positive feedback on an ongoing basis
  • Practice and adhere to all company policies
  • Qualifications

    Minimum Requirements

  • Bachelor’s degree in Business Administration, Supply Chain, or Operations Management
  • 5+ years of operations or warehouse management experience
  • Preferred

  • Experience with transportation carriers (TL, LTL, Intermodal, Parcel)
  • Union environment leadership experience
  • Strong analytical, budgeting, and resource allocation skills
  • Working knowledge of Lean and continuous improvement tools
  • Proficiency in Microsoft Office and inventory management systems
  • Excellent interpersonal and communication skills, with the ability to present operational data clearly
  • Compensation & Benefits

  • Competitive base salary
  • Participation in a performance-based incentive plan
  • Comprehensive benefits package, including flexible working arrangements where applicable
  • Why Join Us?

    Join a forward-thinking organization where operational excellence and innovation are at the heart of the business. This is a great opportunity to make a significant impact in a global supply chain and production environment, while developing your leadership career in a collaborative and growth-focused workplace.

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    Head Of Supply Chain • South Holland, Netherlands, Netherlands