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Customer Success Manager Germany

Customer Success Manager Germany

WP SEO AIAmsterdam, North Holland, Netherlands
7 dagen geleden
Functieomschrijving

Do you get excited about happy customers, smart tools, and making real impact? Are you fluent in German and ready to support our first clients in Germany? Then we’d love to meet you.

The role

As Customer Success Manager, you will support our first German customers. You’ll help them onboard, build strong relationships, and ensure they get the most out of our platform. You’ll work from our Amsterdam HQ, collaborating closely with our German-speaking Account Executives.

What you’ll be doing

  • Onboard new German clients and support them during their first months
  • Build and maintain strong relationships through proactive communication
  • Collaborate with local Account Executives to identify upsell and growth opportunities
  • Monitor satisfaction and ensure contract renewals
  • Gather feedback and contribute to product development

What we’re looking for

  • Experience in customer success, sales or account management
  • Fluency in German and English (Dutch is a plus)
  • Strong communication skills and a customer-first mindset
  • Empathetic, proactive and solutions-oriented
  • Experience with SEO or web development is a plus
  • What we offer

  • 3,500 gross monthly salary (full-time), plus performance-based bonus
  • A key role at one of Europe’s fastest-growing scale-ups
  • Work with leading AI in SEO, GEO and content automation
  • Hybrid setup from our Amsterdam Zuid office
  • A team of 45+ fun colleagues, trips to Finland and international incentive games
  • A culture of trust, freedom and personal growth
  • About WP SEO AI

    WP SEO AI is a fast-growing startup with Finnish roots that’s disrupting the SEO world with advanced AI. In just 16 months, we’ve grown into a team of 70+ members across Europe and the US, serving over 650 clients from our hubs in Helsinki and Amsterdam.

    We believe that harnessing the power of AI and advanced algorithms can transform the way businesses approach their online presence. That’s why we created WP SEO AI (WordPress Search Engine Optimization Artificial Intelligence). We’ve developed an innovative platform that helps companies increase organic traffic, improve search engine rankings, and boost their online visibility.

    Working at WP SEO AI

    At WP SEO AI, we believe in collaboration, growth, and leveraging everyone’s strengths. We don’t hire external managers because we believe the best leaders emerge from within our own team. This gives our colleagues—who know our culture and product inside and out—the opportunity to seize new roles and grow with us.

    We maintain a flat organizational structure, where openness and transparency are central. No hidden agendas, no backdoor politics.

    We encourage experimentation and learning, because we know that making mistakes is an essential part of growth and development. Here, you’ll have the freedom to try new things, take risks, and discover your strengths. We support each other, challenge one another, and celebrate successes together. Our ambition is high, but we believe we can only achieve it by creating an environment where everyone can thrive.

    Ready to help us grow in Germany?

    Apply now or contact Stijn via +316 15 64 00 69 or stijn.hutschemaekers@wpseoai.com

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    Customer Succes Manager • Amsterdam, North Holland, Netherlands