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Customer Support Engineer
Us3 ConsultingAmsterdam Area, Netherlands21 dagen geleden
FunctieomschrijvingMinimum 5+ years with GE Smallworld PNI, Core SW4 / SW5, EO, GDO, GTO, GSS, GSA, DM, MES, NRM, K8 Strong in Magik , Java , VMDS , Oracle Database Experience with SQL , Shell Scripting , and log / debug file analysis System configuration and patch management skills Strong troubleshooting and debugging experience Effective written and verbal communication Competency with MS Office and Outlook Understanding of Object-Oriented Programming
Core Responsibilities
- Address and resolve customer issues with Smallworld applications
- Analyze logs and debug files to identify root causes
- Perform installation and configuration of Smallworld suite & 3rd party software
- Apply OS patches and install fixes on live customer systems
- Ensure system readiness and reliability through proactive issue handling
- Coordinate with internal teams to meet customer satisfaction targets
Essential Skills
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Customer Support Engineer • Amsterdam Area, Netherlands