Talent.com
Deze vacature is niet beschikbaar in je land.
Dutch speaking Customer Service Consultant (80-100% in Winterberg)

Dutch speaking Customer Service Consultant (80-100% in Winterberg)

HapimagDutch
30+ dagen geleden
Functieomschrijving

We are dedicated to making sure that our Dutch (speaking) shareholders and members enjoy a positive holiday and booking experience and feel well taken care of.

For our Area office in Winterberg / DE, we are looking for a service-oriented employee to join our Customer Support department as of immediate or by appointment as

Dutch speaking Customer Service Consultant ( 80-100% in Winterberg)

What you will do

  • Be in daily contact with our (Dutch) shareholders and members (mainly by telephone, email and chat)
  • Advising and handling inquiries about our resorts and take care of bookings
  • Advising and selling additional offers

What we require from you

  • Completed vocational training, . tourism or / and commercial school
  • Experience in customer / guest relations, ideally telephone (travel) consulting
  • Career changers are welcome, as long as language skills are fulfilled
  • Proficient German and good written and spoken Dutch (minimum C1 level) are mandatory, conversational English as well as any other foreign language is a big plus
  • Experience with various computer programs and applications
  • Independent and self-assured working style
  • High flexibility and openness for occasional business trips and assignment at HQ in Switzerland
  • Service- and team orientated with the aim to offer the best service possible to our shareholders and members

    • What's in it for you

  • Comprehensive training and onboarding in your tasks in an international, inviting environment at the headquarters in Steinhausen / Switzerland
  • Possibility to work from other locations (by arrangement)
  • Fixed working hours from Monday to Friday (no shift / no weeekend duties)
  • Attractive benefits, . for holidays in Hapimags own resorts, Edenred card (with monthly employer contribution of EUR 50,–)
  • Financial rewards according to the collective agreement of NRW possible
  • A high level of self-responsibility and room for personal development

    • Do you feel you could be the addition to our team that we are looking for?

    We look forward to receiving your application per email :

    Maak een vacature-alert aan voor deze zoekopdracht

    Consultant • Dutch