Manager Operations | PUM

An exciting opportunity awaits for a Manager Operations with an entrepreneurial spirit! Join PUM to contribute to their mission and help deliver meaningful projects across the globe and support entrepreneurs in creating lasting impact in their communities worldwide in the best possible and smart way.

Organisation

PUM is a unique Dutch NGO headquartered in The Hague. Over the past 47 years, PUM has collaborated with more than 40.000 businesses worldwide. PUM currently maintains an expert pool of 1.200 professionals who provide voluntary advice to optimize entire business ecosystems across more than 22 sectors of the economy in 30 countries. PUM is supported by a global network of representatives.

At PUM their goal is to amplify and accelerate the positive impact they make. With 45 colleagues who are working from the office in The Hague, PUM drives local positive impact on a global scale. They believe in the power of collaboration and in the magic that happens when diverse perspectives meet : “Together we grow”.

PUM is an impact-driven organization with knowledgeable, committed and entrepreneurial people. They empower ambitious entrepreneurs in building a structurally better future for their community : socially, ecologically and economically.

Position

As Manager Operations you play a key role within the organization and have the opportunity to work both strategically as a member of the management team and tactically and operationally, leading a dedicated, diverse and international team of 18 Project Officers.

You are the vital link between strategy and execution and act as a sparring partner to the COO. Together you participate in building a modern, agile and financially balanced organization. You bring structure, vision and energy to a transforming organization where you ensure that operational excellence, cost-effectiveness and quality go hand in hand.

Key responsibilities :

• Leading an ambitious and international team of project officers, consisting out of 18 people.
• Preparing the annual plan within the framework of the organizational policy.
• Optimizing work processes and cooperation with other departments.
• Monitoring performance to realize a balanced use of resources that aligns with strategic goals.
• Contribute actively to policy development, implementation and strategic advising.
• Together with the COO preparing contracts with external organizations (such as travel agencies, visa agencies, etc.) relevant to the operations department, and also monitoring contract agreements.
• Act as Health & Safety Coordinator (co-responsible for monitoring the safety protocol within PUM).
• Preparing the budget and monitoring the allocated budget.

Profile

As a full-time role (37.5 hours) the manager operations position offers a competitive salary with a maximum of €7.100,- (+holiday allowance and a 13th-month bonus)