Field Service Specialist

Responsibilities / Tasks

As Field Service Specialist, you provide technical support within our own organization as well to (end) customers / installers via the Regions & Countries (R&C) service organizations for service work within the entire life cycle of the components and the correct settlement of warranty matters at both operational and as an administrative area.

Tasks :

Takes care of operational warranty and service cases.

Inspection of main GEA components at customers installations.

Initiates root cause analyses to determine the nature and cause of the malfunction.

Consults manuals, e-schemes, and refrigeration diagrams for this reason.

Eliminate defects by checking, repairing, replacing main components and O.E.M parts.

Is responsible for re-commissioning of the installation after maintenance & repair.

Informs customer and factory via Technical Service Support about the cause of the malfunction.

Shares advice to prevent recurrence of the fault by clear report of findings.

Your Profile / Qualifications

A minimum MBO 4 level, mechanical engineering, electrical and / or mechatronics.

Knowledge of process & installation technology.

General knowledge of refrigeration & heat pump technology, by education and experience.

Extensive knowledge of piston and screw compressors and components in general.

Knowledge and experience with ERP systems, e.g. SAP and MS office.

Strong communication skills, preferably in multiple languages (English is a must) (Dutch, German, are preferred).

Benefits :

Competitive salary and 8% holiday pay.

27 vacation days and 13 ADV days on a full-time basis.

Company car (bus) in accordance with GEA lease scheme

Participation in pension fund (PME).

Over-time payment.

Possibility of collective health insurance.

Contribution to your sports subscription.

Substantial training programs to increase your own skills and knowledge.

What happens once your application is submitted?

You will receive an email when your application has been processed.

One of our Talent Acquisition Specialists will review and verify if the application meets the qualifications of the role.

If your application has been successfully verified, you will be invited to a first interview either virtually or face-to-face.

Usually after the second / third interview round we will make a decision.

Please do not hesitate to reach out to our team at any stage of your application.