Associate Director Operations

Your responsibilities

:
Responsibilities include, but are not limited to:

• Setting the example with respect to quality and ensures excellent
  (administrational) service standards
  
• Managing and increasing the effectiveness and efficiency of support teams (HR,
  IT, Finance, Risk & Compliance, etc.) through improvements as well as
  coordination and communication between support and line functions
  
• Creating conditions and working environment in such a way that employee
  satisfaction is optimised
  
• Ensuring respect of procedures within the various business units in compliance
  with internal policies (e.g. ISAE) as well as external legal and regulatory
  requirements (e.g. CSSF, PSF related, etc.).
  
• Developing and improving operational systems, processes and policies as well as
  managing of process improvements
  
• Driving initiatives in the Management Team and organization and contributing to
  short and long-term operational excellence and organizational strategy and
  planning
  
• Overseeing, initiating and implementing changes in any ICT applications
  
• Developing project plans, overall action items and specific deliverables
  
• Completing (ad hoc) projects and duties or responsibilities as needed and
  gathering project requirements and document objectives + creating project
  management structure
  
• Managing projects (local or organization wide) that have an impact on relevant
  organizational efficiencies and assisting in local implementation/roll-out.
  
• Directing and advising new systems implementation ensuring maximum reporting
  benefits are derived
  
• Proposing the implementation of innovative procedures/solid processes to support
  immediate business needs
  
• Playing a significant role in (long-term) planning, including an initiative geared
  toward organizational excellence
  
• Driving local change management and supporting the organization’s change
  management program
  
• Supporting other activities aligned with the organization’s defined Operations plan
  and strategy.
  

Your profile:
You have strong communication skills and can work well in a team and independently

• You are accurate, organized, flexible, hands-on and deliver their best work when
  facing a tight deadline
  
• You have relevant working experience in project management
  
• You are fluent in English, written and spoken. Any additional language is
  considered an advantage
  

What we offer:
You have strong communication skills and can work well in a team and independently

• You are accurate, organized, flexible, hands-on and deliver their best work when
  facing a tight deadline
  
• You have relevant working experience in project management
  
• You are fluent in English, written and spoken. Any additional language is
  considered an advantage