Track Concepts (part of UNITH) is a global mobile content services provider. For over 15 years, we deliver mobile content including games, videos, e-books and AI-powered digital humans to millions of customers worldwide (operating in 40+ countries).
We are looking for an intern to support Track Concept's commercial team. In this role, relationship management is key! You will support our Sales & Operations Manager and manage the relationships with our marketing partners (affiliates and media buyers), as well as contributing to the development of AI-powered digital humans.
Key Responsibilities
- After an intensive training-on-the-job, you should be able to understand the dynamic world of mobile content & AI products
- You will prepare (parts of) reports
- You will prepare and send out newsletters
- You will help clients with their online performance (check conversion rate, click-through rate etc)
- You will A / B test campaigns (knowledge of online marketing is a bonus)
- You will be a point of contact for day-to-day questions
- You will make sure that the signed contracts will be correctly managed
- You will be part of the day to day job of the commercial teams in ‘’winning’’ new clients and satisfying existing clients needs
- Achieving client satisfaction targets by providing excellent quality and speedy day to day support to our clients
- Understanding client needs by owning, troubleshooting and resolving their queries
- You will support the Operations team in creating AI products
- You will help test AI conversations in different languages
Requirements
You are currently living in Amsterdam and enrolled as a student on a Dutch University or doing the Erasmus courseAvailable for 5-6 months starting in January or February 2025Good problem-solving- and customer service skillsStrong verbal and written communication skillsHave a proactive “can do” attitude and assertiveness needed to get things doneAre comfortable working in a digitally enabled environmentAre comfortable working with numbers and have and affinity with data analysisHave a professional curiosity and you are eager to learnHave an affinity for online (affiliate) marketingAre responsible and reliableTeam playerFluent in business English, both written & verbal.Fluent, both written & verbal in any of these languages is a plus; Arabic, French, Polish.Benefits
We are all about ‘Work hard, play hard’, so we provide;Paid full time internship (400 EUR / month)Work in the centre of Amsterdam, in an office with the best viewOn-the-job trainingLunch compensation for when in the office (max. €6, - a day), kitchen with snacks, ice-cream & drinksCompany eventsA massage chairPlease apply through LinkedIn or by sending your motivation letter and resume to hr @unith.ai .
Hope to see / talk to you soon!