Job description
Your responsibilities as a Sr Data Analyst will be :
- Fetch and critically analyze operational and client data;
- Present findings to the organization, management, and clients;
- Develop Power BI reporting and ensure adoption thereof;
- Support the data automation process and suggest improvements to the client's data information structure.
Requirements
3+ years of experience in this field; you are ready to hit the ground runningBusiness acumen; understanding the company's needs, empowering and enabling with dataSolid presentation skills, able to liaise with our client's internal and external stakeholdersAbility to take a raw data set and extract valuable insights that help optimize business processesWorking knowledge of SQL and / or PythonBachelor’s degree, preferably in the field of Economics, Business, Computer Science or similarFluency in English, both verbally and writtenCompany profile
Our client works with well-known customers in the video games and technology industries to build great customer experiences. They provide omnichannel customer support in a wide variety of languages, always using the latest technologies and tools. They are not your typical contact center, you won’t find any cubicles here. They enjoy a flat hierarchy, where every team member is encouraged to bring out the best in themselves and act beyond the scope of their job description.