Customer Service Representative

In this position you will take responsibility for on-time fulfilment of sales inquiries, complaint management and overall customer support. Together with the sales, supply chain and logistics departments you will support all EMEA sales channels.

Description

• Manage the end to end process from order entry till dispatch of the order
• Act as a key point of contact for internal and external customers
• Ensure customer satisfaction
• After sales
• Support on sales forecasting
• Contribute to continuous improvement efforts