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Business Support Specialist

Octagon Professionals InternationalThe Hague, South Holland, Netherlands

5 dagen geleden

Functieomschrijving

Business Support Specialist (Netherlands )

Based in The Hague, Netherlands, and reporting to the Assistant Controller within the Finance department, this role combines day-to-day office leadership with hands-on support for our global business operations. You’ll serve as our legal representative in the Netherlands and play a key role in ensuring that local administrative tasks are handled smoothly and in line with corporate policy.

At the same time, you’ll work closely with our Sales, Finance, and Systems teams to support CRM operations, reporting, and sales performance - especially through Salesforce. This is a dynamic, cross-functional position where no two days are the same. It’s perfect for someone who enjoys working independently, communicating across teams, and keeping operations running seamlessly.

Duties / Responsibilities :

Proven experience as a Salesforce Administrator or in a similar role
Ability to research and validate customer and contact information
Skilled in identifying and filling in missing data within Salesforce
Capable of reviewing and updating accounts and opportunities to ensure accuracy and completenes
Strong attention to detail and data integrity.
Comfortable collaborating cross-functionally with Finance, Marketing, and Sales teams
Proactive and analytical
Serve as the company’s legal representative in the Netherlands
Manage communications with Dutch authorities, banks, and customers when needed for business operations (e.g. tax filings)
Act as the main contact for vendors and service providers, maintaining strong relationships

Qualifications & Requirements :

Must hold Dutch citizenship (legal requirement for representation duties)

Fluent in Dutch and English, both spoken and written

Minimum of 3 years of experience supporting Sales, Finance, or Systems teams, with strong exposure to Salesforce or a similar CRM

3+ years of hands-on office administration or operational support, ideally in a fast-paced or software-driven environment

Solid understanding of sales processes, CRM workflows, and financial tracking

Excellent organizational and communication skills, with a sharp eye for detail

Comfortable collaborating with senior leaders and cross-functional stakeholders

Strong command of Microsoft Office, particularly Excel

Able to manage priorities independently and balance routine tasks with project-based work

Curious, proactive, and eager to contribute to operational improvement

Nice to have :

Previous experience using QuickBooks

Background in a SaaS or software company working with B2B or public sector clients

Education and Experience :

Degree in Business Administration, Accounting, or a diploma in Office Administration or related field strongly preferred

Minimum 5 years of experience in office coordination, business operations, or sales support

Working Conditions :

Full-time, hybrid role based in The Hague

Frequent coordination with internal teams and external Dutch stakeholders, both online and in person

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Support Specialist • The Hague, South Holland, Netherlands