Waar ben je naar op zoek?
We bieden je
- NS Business card, ook privé te gebruiken
- 13e maand en vakantiegeld
- 27 vakantiedagen en 1 Diversiteitsdag
- Hybride werken
Waarom Nationale-Nederlanden
Support +20 miljoen klantenSterk Nederlands merkInclusieve werkgeverWerken aan vitaal NederlandAre you a tech-savvy professional with a passion for optimizing customer interactions? Do you excel at bridging the gap between technical solutions and business needs? Join our Verint Team and make a significant impact on our customer engagement services!
What you are going to do
As an Application Manager Verint, you will :
Maintain and optimize our Verint services for Nationale-Nederlanden business unitsCollaborate closely with business units to provide exceptional service and supportTroubleshoot technical issues across systems linked with Verint, ensuring seamless operationsStay in close contact with vendors to keep up-to-date with the latest developmentsWork with chain solutions like Speech Analytics & Automated Call Logging, based on Verint technologies as a part of itWork with WorkForce Optimization & Verint Operations Manager to enhance operational efficiencyWhat we offer you
NN invests in an inclusive, inspiring work environment and in skills and competences for the future. We match this with employee benefits that are in line with what is needed today and in the future. This way, we offer our employees the opportunity to get the best out of themselves. We offer you :
Salary between €3,415 and €4,879 based on 36 hours depending on your knowledge and experience13th month and holiday allowance are paid with your monthly salary27 vacation days for a 5-day working week and one Diversity DayA modern pension administered by BeFrankPlenty of training and learning opportunitiesNS Business Card 2nd class, which gives you unlimited travel, also privately. Do you prefer to travel with your own transport? Then you can declare the kilometers travelledAllowances for setting up your home office and for internet useWho you are
You are a seasoned professional with :
At least 5 years of experience in a similar roleStrong communication skills to interact effectively with business units and vendorsTechnical proficiency to troubleshoot and manage systems linked with VerintProactive attitude and ability to work both independently and collaborativelyExperience with Verint solutions is a plusDutch proficiency is requiredWho you will work with
You will join the Verint Team within the Customer and Digital domain, working alongside two other dedicated Verint Application Managers. Our team is collaborative, innovative, and focused on maintaining and enhancing Verint services for our business units. We foster a supportive atmosphere where open communication and continuous learning are valued.
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