Customer Onboarding Specialist - French Speaking

Job Description

The opportunity :

In this position it will be your mission to ensure a successful onboarding track for new Easygenerator customers and help them reach their first success and milestones. You will do this by hosting onboarding sessions, training and webinars.

As an Easygenerator Onboarding Specialist, you will :

• Onboard new customers so that they can successfully publish their (first) courses.
• Be responsible for engaging and activating our customers to help the Customer Success team successfully renew and expand contracts.
• Work closely with our Customer Success Managers in monitoring customer health score, and ensuring our customers stay on track with their success milestones.
• Help to optimize and develop our current onboarding process.
• Be an advocate for our customers and their voice internally.
• Manage a small portfolio of customers to help them succeed in their eLearning projects.

Qualifications

Additional Information

What we Offer :

Who are we?

Easygenerator does more than providing the award-winning e-learning authoring tool. This is not your average SaaS company. We revolutionized the industry by challenging the status quo and making knowledge sharing easy, like never before. We’re not just building a product; we’re sculpting the future of learning.

As the inventor of ‘Employee Generated Learning’, Easygenerator is a place to explore possibilities, obliterate boundaries and truly follow your passion.   We Challenge, we Own, we Deliver, and We Experiment to constantly improve our product to become the global category leader and aim for hyper-revenue growth each year.

Easygenerator is a growth company that looks for team members to grow with it. We offer a work environment with a diverse and inclusive culture and an electric atmosphere for professional development. No matter the location, or the role, every EG employee shares one vision : “To make knowledge sharing easy for everyone in the world.”

If you're ready to be a key player in the sales evolution of learning, Easygenerator is the ultimate destination. Propel your sales career, make an impact, and join us in making knowledge sharing effortlessly accessible for everyone worldwide!

Our stance on diversity & inclusion

Easygenerator is an international company, where people with diverse backgrounds are welcomed. Our diversity empowers us to innovate, build deeper connections, and help all of us become better. It is in our DNA to base professional decisions on someone’s performance and behaviour. Therefore, each employee is in control of their own growth. Qualified applicants will receive consideration without regard to race, colour, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.