Customer Service

Job description Passionate about customer service and ensuring smooth operations Fluent in French with a strong interest in the logistics and transport industry Join a dynamic and fast-paced company based in the heart of Rotterdam Serve as an All-Round Freight Forwarder, specializing in transport to and from France and other French-speaking regions Become part of a growing team of 35 enthusiastic and experienced professionals Act as a key link in the supply chain, ensuring timely and efficient delivery of shipments Coordinate daily with customers, transport partners, customs, and terminals Utilize excellent communication and organizational skills Enjoy a hands-on, varied role where no two days are the same Thrive in a collaborative and fast-moving logistics environment Handle a wide variety of cargo types, including : Clothing Furniture Exceptional (oversized) transport Hazardous materials Explosives Work in a small, close-knit team with : Short communication lines Supportive and experienced colleagues A strong culture of knowledge sharing and collaboration Requirements C2 level in French - Use your French language skills in a role that combines logistics, customer service, and coordination. At least a B2 level in Dutch Previous experience in customer service Solution orientated with a hands-on mentality MBO-4 working & thinking level Working conditions Option to work partly from home 13th Month Pension Plan Travel allowance Direct contract with my client Company description Our client is growing, and this is your opportunity to join a fantastic team based in the heart of Rotterdam.Are you fluent in both French and Dutch, and do you have a genuine passion for the transport industry? If so, this could be the perfect role for you.