Front-office Specialist

JOB SUMMARY

No day is the same for our Front-Office colleagues. As a Front-office Specialist, your main task will be to ensure all Front-office duties for Fluke in Eindhoven, at our Fortive European Headquarter office, in a timely and accurate way.

ROLES AND RESPONSIBILITIES

• Welcomes customers, vendors, and other visitors. Keeps track of visitor records and issues identification badges.
• Acts as gatekeeper for building entrance – checking that people entering adhere to the Fluke guidelines.
• Receives, selects, and distributes mail. Sets priorities and monitors appropriate actions.
• Receives, selects, and distributes (priority) packages / shipments and checks required custom-related documentation.
• Arranges and receives courier mail / packages and ensures proper distribution.
• Manages the computerized switchboard (incoming calls) and interlinked contact system.
• Manages all sickness and health reports through the dedicated system.
• Orders flowers and pastry on request and according to policies.
• Manages and orders the office supplies.
• Performs various administrative activities such as :
• Create / manage / update work processes (process description of individual tasks at the Front-office).
• Holiday replacement registration for Front-office team.
• Organization of the monthly internal New Hire training and occasionally giving the training introducing own department.
• Organization of the quarterly internal Product training.
• Creating Purchase Requisitions for payment of Indirect Spend.
• Co-owning the Fluke Sharepoint environment and managing some of the site pages specifically.
• Creating Facilities-related tickets.
• Other duties as agreed to and / or required.

QUALIFICATIONS / SKILLS AND KNOWLEDGE :

The Front-office Specialist operates according to guidelines and procedures with a range of complexity depending on the level of operation. He / she must be able to communicate effectively within the EMEA HQ as well as to external relations.

The position requires taking initiative, ownership, and being pro-active. Errors in judgment could affect company image.

Skills required are therefore :

This role is for full-time, although limited part-time availability can be discussed. It is important that the candidate can be flexible - in agreement with the rest of the Front-office team – ensuring a full week coverage during absence.

This role reports into the Facilities manager with a dotted line to one or more stakeholders, depending on activities / responsibilities.

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