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Senior UX Researcher (f / m / d)

Senior UX Researcher (f / m / d)

Decathlon TechnologyAmsterdam, North Holland, Netherlands
30+ dagen geleden
Vacaturetype
  • Fulltime
Functieomschrijving

OUR GLOBAL E-COMMERCE TEAM IS SEEKING A SENIOR UX RESEARCHER BASED IN AMSTERDAM.

We are looking for a Senior UX Researcher to join our team based in Amsterdam. Decathlon Digital Design is entering an exciting phase of opening an Amsterdam Hub, and we are looking for passionate digital professionals to join our global e-commerce team.

YOUR FUTURE IMPACT

UX Research Craft

  • Understand and analyze user needs and expectations.
  • Create persona sheets, user maps, and deliverables for effective communication.
  • Share insights with cross-functional teams.

Business and User Understanding

  • Translate business and user issues into opportunities.
  • Develop and execute research plans aligned with product objectives.
  • Collaborate with Product Managers to ensure user-centric product development.

    • Methodology Implementation

  • Implement diverse research methods throughout the product process.
  • Utilize the Atomic Research framework to provide actionable insights.
  • Guide decision-making with data-driven rationale.

    • Collaboration and Communication

  • Facilitate communication across teams and domains.
  • Share insights, identify commonalities, and contribute to a collaborative culture.
  • Ensure effective communication with key stakeholders.

    • User Expectations and Solutions

  • Evaluate proposed solutions against user expectations.
  • Drive decisions based on quantitative and qualitative data.
  • Contribute to the continuous improvement of user engagement paths.

    • Continuous Improvement

  • Identify and implement A / B test opportunities.
  • Contribute to workshops focused on continuous improvement.

    • Atomic Research Mastery

  • Master the use of the Atomic Research method, leveraging Airtable.
  • Share findings and reinforce insights with new data.

    • Enhancing Customer Experience

  • Utilize existing data and user tests to inform complex design decisions.
  • Collaborate with Business Analysts to improve communication.
  • Align product roadmap with user needs.

    • WHAT YOU’LL BRING

    Education and experience

  • 7+ years of experience in UX Research
  • Experience in digital and e-commerce environments
  • A strong portfolio that demonstrates your attention to detail and problem-solving.

    • Soft skills

  • Excellent communication skills. Comfortable presenting complex topics to stakeholders at various organizational levels both in-person and remotely.
  • Consistency across output whilst maintaining a creative approach.
  • Team player who has a passion for user-centered content design.

    • Hard skills

  • Comfortable working with enterprise-level platforms and technologies.
  • Experience in working in an agile / SCRUM
  • Fluent in English (verbal and written)

    • DECATHLON DIGITAL CONTEXT

    What if technology allowed us to push the boundaries and take sports experiences to new levels? That's exactly our goal at Decathlon Digital! We are a team of 5,000+ experts in software engineering, product management, data, cloud, and cybersecurity, distributed across Paris, Lille, and Amsterdam. Together, we are creating the largest digital sports platform, leveraging tech innovation from design to value chain optimization, connected experiences and product second life.

    Changing the game for good . We are in this for the love of sports. And like everything we love, we want it to last. That’s why we are embarking on a journey to create a more sustainable tech model, reducing our direct environmental impact while maintaining a safe, diverse, and inclusive space for all our people to learn and thrive together. Team up with us to design the digital future of sports.