Front Desk Agent

Kimpton de Witt, Celia Amsterdam and Super Lyan are only as good as the people it employs, that is why we picked you. You are outgoing and you love to meet new people. You are passionate, focused and driven about making every guest’s experience ‘ridiculously personal’, making their visit unforgettable, in all the right ways.

You will be working with a friendly, international, motivated team and will work together to develop our full potential and ensure we all provide genuine heartfelt care to our all guest.

Are you passionate about delivering personalized guest service and thrive in a flexible, international environment? If so, our Front Office Agent vacancy is perfect for you. As the first and last point of contact, you'll handle guest check-ins and check-outs, provide information, and manage administrative tasks. Working day, evening, and night shifts, you create a welcoming atmosphere, ensuring guests' expectations are exceeded.

Key Responsibilities :

Smooth check-in and check-out processes, taking ownership to make each guest's stay memorable

Handling administrative tasks seamlessly throughout your shift

Record and action guest feedback to achieve memorable experiences

Providing a 'wow' factor with a sparkling personality

We are looking for :

Someone who has previous hotel Front Office experience

Is comfortable with flexible shifts; throughout the week and weekend

Has exceptional communication skills in English

Is able to handle guest requests and complains personally

We offer a competitive salary based on the CLA.

Whats in it for you?

Experience Stay at Kimpton De Witt as part of our introduction program

5 complimentary nights per year at all Lore Group hotels

Employee and Friends & Family discount rates at more than 5500 IHG Hotels and all Lore Group hotels

50% discount in restaurants & bars at 16 partner hotels in the city

Staff events

Prepared meals in the canteen

Discount on Health Insurances

Clothing allowance (if applicable)

Shoe allowance

Travel allowance

Location : Amsterdam