Operations Manager

Operations Manager, Amsterdam, The Netherlands

We build and manage complex engineering & construction projects for the world’s leading corporations. Our solutions help deliver technologies and life-changing advancements that connect people, communities, and businesses, giving them the power to achieve incredible things. Our people have the courage to be innovative. Their determination and sharp focus enable us to deliver with certainty, time and time again.

We deliver our clients’ visions through leading-edge construction solutions across multiple sectors, including : Enterprise Data Centres, Advanced Technology & Life Sciences, Hyperscale Data Centres, and Fire Protection.

At Mercury, it is our duty to encourage and back our people to realise their vision of themselves. We place them at the heart of what we do, providing challenging opportunities to develop within a great team in a supportive environment that allows them to reach their full potential.

Key Responsibilities :

• Ensuring client relations are maintained.
• Understand strategy and pipeline for future projects.
• Manage the tender process from an operations function.
• Ensuring that communication between head office departments and the site is utilised to maintain an environment of continuous improvement.
• Identifying any skills gaps in the Business Unit and undertaking a recruitment programme to support this.
• Training of staff and managers to ensure that everyone is performing adequately in their role.
• Providing a leadership support function to teams and motivating staff to achieve production goals.
• Managing several Project Managers who are based on sites around Europe.
• Managing budgets and costs effectively in respect of the planning process.
• Acting as a liaison to senior management and board of directors to keep them up to date on all projects.
• Ensuring key performance indicators are in place.
• Implementation of any new policies and procedures.
• Ensure that an internal contract review meeting is held with Mercury legal team and that the key staff attend.
• Fully understand Mercury’s contract position for the project.
• To manage the overall operations of the project, and ensure that the Safety, Quality, and Environmental objectives of the client and the project team are established and progress toward these is measured.
• Monitor and advise on the administration of the Client / Mercury Contract and on the Mercury Sub-contractor contracts.
• Ensure that the management systems are implemented at all stages throughout the construction process, particularly with respect to Sub-contractor management.
• Reviewing, in conjunction with the Q.A / QC manager and Project Manager, the effectiveness of the management systems as a means of achieving safety, quality, and environmental objectives.
• To ensure that the project team comply with the Mercury Engineering project controls, processes, and procedures.
• To initiate staff training where required.
• In conjunction with the Project Manager, ensure that staff are working efficiently and effectively.
• Review actual progress against planned and ensure that clear and concise reporting to the project team and Mercury Engineering Senior Management.
• Assessing, in conjunction with the Project Q.S. and Project Manager, the financial and commercial contracting matters on the project.
• Ensure project reporting is clear and concise and reflects current project status.
• Ensure that packages and scope of works are reviewed prior to subcontracts being agreed.
• Deal with any internal or external disputes.
• Ensure change management is handled correctly (Cost & Programme).
• All other duties associated with this role and / or reasonably required by the Company. The Company reserves the right to vary the scope and nature of the Employee’s normal duties to take into account changes in the Company’s work patterns and practices and the requirements of its business.

Minimum Requirements :

Mercury is an equal opportunities employer.

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