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Junior Operations Coordinator

Junior Operations Coordinator

Page PersonnelDen Bosch, NL
17 dagen geleden
Salaris
€ 30.000,00–€ 38.400,00 jaarlijks
Functieomschrijving

Key Responsibilities of the Junior Operations Coordinator :

Complaint Handling :

  • Ensure all EU complaints are processed and maintained within the required timeframes.
  • Accurately update and manage the EU complaints dashboard.
  • Communicate EU complaints to suppliers in compliance with applicable regulations.

Returns Handling (RMA) :

  • Manage returns related to complaints, including hardware returns to the EU Distribution & Service Center and disposable returns to the U.S. headquarters.
  • Handle shipments for disposable returns (trunk stock, consignment, hospitals).
  • Coordinate shipments for hardware exchanges.
  • Manage spare parts shipments for customer or on-site engineer needs.

    • CRM and Field Service Management :

  • Create and manage service cases.
  • Prepare service quotes for customer-owned activities.
  • Generate work orders for required service activities.
  • Manage (spare parts) inventory and book parts for work order activities.
  • Create service invoices based on quotes, activities, or service contracts.

    • Additional Responsibilities :

  • Perform effectively in fast-paced conditions.
  • Use good judgement to make decisions.
  • Prioritise tasks and manage multiple responsibilities simultaneously.
  • Collaborate successfully with various teams.

    • Are you immediately looking for a position as a Junior Operations Coordinator?Apply immediately!

    Required Qualifications for the Junior Operations Coordinator :

  • MBO-level education.
  • 2-3 years of experience in supply chain, customer service, or sales support.
  • Strong written and verbal communication skills in English.
  • Proficiency in using various systems (ERP, CRM, Service Management Systems, WMS / TMS).

    • Preferred Qualifications :

  • Strong MS Office skills.
  • Speaking German or French is a plus.

    • Our client provides the opportunity to join a dynamic and international team where your contributions have a direct impact on operations. This temporary position, based in the European Service Center, offers a great environment to develop your skills and grow professionally.