Customer Support Representative

Job Title :

Customer Service Specialist

About the Role :

We are seeking a highly skilled and customer-focused Customer Service Specialist to join our team. As a key member of our operations department, you will be responsible for providing exceptional support to internal departments, including accounts receivable and marketing.

Key Responsibilities :

• Manage orders using SAP and Excel, analyzing order status, availability, and ensuring timely deliveries.
• Offer support to internal departments, such as accounts receivable and marketing.
• Cultivate and maintain strong relationships both internally and externally, collaborating closely with sales teams and other partners.

Requirements :

To succeed in this role, you will need to possess excellent communication and problem-solving skills, as well as experience working within a similar customer care position. Proficiency in SAP systems is also an advantage.

Benefits :

This is a full-time position, working 40 hours per week. The successful candidate will have access to comprehensive training and development opportunities.

Company Overview :

Our client is an international apparel company that has quickly grown into a dynamic, global organization. We provide original, quality outdoor-inspired gear for fans who seek comfort, fit, durability, and style.