SAP Basis and IT Service Management, 100% En remoto

SAP Basis and IT Service Management Job Title : SAP Basis and IT Service Management Specialist Hiring Location : Netherlands Duration : 11-Months Contract Working Mode : Fully Remote MUST HAVE : Technical Skills Strong knowledge of IT Service Management, SAP Basis and SAP Applications Hands-on experience with SAP Basis activities, SAP release version upgrades and infrastructure updates for cloud customers Working experience with SAP HEC, SAP S / 4HANA or any other cloud solution Hands-on experience with infrastructure operations, network, interfaces and Load Balancer topics Strong technical troubleshooting skills with the ability to form the big picture quickly before surmising a path to a solution Soft Skills Excellent customer focus / Networking / Relationship Building / Results-driven / Self-organized / Decision making Excellent communication skills (written and verbal) Understanding of escalation handling and procedures with customers while proactively working with internal teams towards arriving at a resolution Experience in working with cross-cultural and cross-functional teams or individuals Proficiency in English (Written and verbal), additional (local) languages are a plus / on top. E.g. Asian (Chinese, Korean and Japanese), European (German, French, Italian, Turkish, Portuguese, Russian) languages. GOOD TO HAVE : Technical Skills Cloud architecture and IT technical infrastructure know-how Knowledge of / certification in one of Azure, AWS or GCP fundamentals Experience with Migration, Upgrade projects esp. on S / 4H Cloud. Knowledge of Project Management Fundamentals, ITIL, Lean Fundamentals is a plus SAP, SAP basis