Patrique Mercier Recruitment is excited to offer a position for a Dutch Speaking Customer Service Representative, with the opportunity to work from beautiful Greece. If you are passionate about providing excellent customer service and fluent in Dutch, we invite you to apply!
In this role, you will assist our Dutch-speaking clients by addressing their inquiries, resolving issues, and ensuring a seamless customer experience. Your strong communication skills and dedication to customer satisfaction will be key to your success in this position.
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat in Dutch and English
- Provide accurate information about our products and services
- Resolve customer complaints with professionalism and timeliness
- Document customer interactions accurately
- Collaborate with team members and other departments to enhance the overall customer experience
- Stay informed about our products and company policies to provide knowledgeable assistance
Requirements
Fluency in Dutch and English, both written and spokenPrevious experience in customer service is preferredExcellent communication skills and an empathetic approachStrong problem-solving capabilities with a customer-focused mindsetAble to handle multiple tasks and prioritize effectivelyDetail-oriented with a commitment to high-quality serviceProficiency in using computer systems and customer service applicationsBenefits
Private Health InsuranceTraining & DevelopmentPerformance Bonus2 Extra Salaries Per YearFully Paid TrainingGreat SalaryFully Paid Relocation Package ( flight, transfer and hotel )