Manager Operations Control Tower

Attentix the recruitment company for Logistics and Transport industry is looking for a motivated Operations Manager in Central Netherlands.

The Manager, Operations is responsible for managing a group of clients Pod. This includes visiting the clients on a regular basis and providing support and reporting to clients as needed. This position is also responsible for managing the P&L of the team, as well as designing, executing, maintaining and reporting on standard work processes to ensure that the transportation solution for each account is fully maintained for accuracy and efficiency.

What Will You Do :

Proactively identify and communicate issues, propose and implement solutions for continuous improvement regarding processes, cost, service, and profitability

Conflict resolution and problem solving

Train and develop team across multiple positions and responsibilities

Responsible for training and career development of direct reports including 1 on 1’s, coaching, sequential performance reviews and mentoring

Develop and distribute customer reports and internal performance management reports

Rate Quotes

Monitor and hold team accountable for all key job functions

Establish and maintain effective relationships with all internal and external customers through professional and timely communications and inquiry responses

Leverage knowledge and understanding of Modes, Rates, Weights, Volumes, Pallets, etc. based on Customer's shipping requirements

Analyze reporting to make data driven decisions

Review, analyze, and own all matters related to P&Ls

Deliver cost savings cost containment to customer andor company

Work closely with Strategic Account Management group to maintain and grow business with the customer; incorporating ROI delivered to customer over the life of the contract

Travel to clients

Basic Qualifications :

Minimal degree University of Applied Sciences HBO

Minimum 5 years of experience in transportlogistics

Minimum 3 years of managing the P&L of a department

Must be based in the Netherlands and be open to a hybrid work schedule

Preferred Qualifications :

Bachelor’s degree in Transportation Logistics or Supply Chain Management

2 years of people leadership experience

Good knowledge of TMS

Good experience with Ocean Freight

Process improvement andor Lean Six Sigma certification

Intermediate proficiency within Microsoft Office Suite

Looking for more info or are you interested?

Contact Henk Wijnbergen from AttentixHe can speak in more detail about the role and company

Mobile : Mail :