Job Description
- Manage and optimise the operational flow of the hub, ensuring the picking, packing, and delivery processes are efficient and meet customer expectations;
- Lead, coach, and inspire a team of 3-5 shift leads, providing guidance and support to ensure high performance and engagement;
- Ensure that the customer experience is always top-notch, making sure orders are processed correctly and delivered on time;
- Recruit, onboard, and train new pickers and riders, ensuring they are equipped to perform their roles efficiently and safely;
- Manage and maintain the schedule for pickers, riders, and shift leads, ensuring proper coverage for all shifts while keeping operations running smoothly;
- Foster an inspiring, motivating, and collaborative environment where everyone feels supported and driven to succeed.
Qualifications
You have at least 3 years of experience in an operational role, with a focus on process optimisation and team management;You have experience managing a team, with strong skills in coaching, developing talent, and providing feedback;You love structure and thrive in optimising processes to ensure everything runs like clockwork;You’re comfortable in a fast-paced, dynamic environment where priorities shift quickly and efficiency is key;You believe that success is a team effort and enjoy working collaboratively to achieve goals;You are fluent in English; Dutch is a plus;You are available to work fulltime.Additional Information
A good salary and secondary employment conditions;A start-up environment with growth opportunities;An environment where you have a lot of impact and your ideas immediately come to fruition;A young and dynamic team;A flexible employer;Based on performance, there is an opportunity to earn a bonus of up to 12% of your salary.Flink evaluates all applicants based on competencies and work experience, without considering age, gender, origin, sexual preference or religion.