Helpdesk Employee

Are you fluent in Dutch and English and fulltime available? Do you have experience in customer contact and are you service orientated? Would you like to help customers with questions regarding electrical household appliances and do you have technical knowledge? Then this is the job for you!

As a helpdesk employee you will support businesses and / or individuals from the BeNeLux with their questions about consumer electronics of Acer and Enfinitec. The function consists of both inbound as outbond tasks via different channels, like telephone, e-mail, and chat. Pre-sales support of Acer’s and Enfinitec's products will also be a part of your job.

Before you will start you will go through an extensive training program from 4 till 6 weeks to get to the necessary level of knowledge and skills.

You will be working fulltime (40 hours) from Monday till Friday. Your training will be at the office and repair centre in Den Bosch. After you are fully trained, working flexible from home might be a possibility.

Waar ga je werken?

Enfinitec B.V. (part of Acer Group) is an electronics manufacturer. They are one of the five largest consumer electronics sales companies in the world. The product range includes laptops, tablets, desktop PCs and other consumer electronics. The organization is based in Den Bosch and easily accessible by both car and public transportation.

Wat vragen wij?

Your profile :

• Minimum MBO 3 degree or equivalent education;
• Full time available;
• Experience with customer contact;
• Excellent knowledge of the Dutch and English language in speech and writing;
• Technical knowledge.

What do we offer?

Besides a weekly payment of your salary of €14,31 gross per hour. (incl. ADV compensation) we offer :

Interested? Then apply as soon as possible, before August 18, by clicking on the application button! Would you like to know more first? Please contact Ellen de Rijk (06-41783807) or Cindy Schouten (06-43446012) or 073-612544.