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Dutch Speaking Customer Service Advisors - Banking Sector

Dutch Speaking Customer Service Advisors - Banking Sector

Recruitment DirectDen Haag, Zuid-Holland, Netherlands
2 dagen geleden
Functieomschrijving

Dutch Speaking Customer Service Advisors – Banking Sector

Athens, Greece OR Remote in Greece

Salary : €1200 gross per month + up to 10% performance bonus + €100 per month UP Hellas + private medical insurance

Our client, a prominent financial institution, is seeking Dutch-speaking Customer Service Advisors to join their team. This is an exciting opportunity to work on behalf of a leading bank, offering a competitive salary, bonuses, and the chance to work remotely or in-office in Athens.

Key Responsibilities :

  • Provide high-quality customer support to Dutch-speaking clients of the bank.
  • Assist with inquiries related to banking services, accounts, transactions, and product offerings.
  • Handle complaints and resolve issues efficiently and professionally.
  • Maintain accurate records of customer interactions in the company's CRM system.
  • Adhere to company guidelines, ensuring compliance with banking regulations.

Requirements :

  • Language Proficiency :
  • Dutch : C1 level minimum
  • English : B1 level minimum
  • Excellent communication and problem-solving skills.
  • Customer service experience is a plus but not required.
  • Work Conditions :

  • Hours : Monday to Friday, 9 : 00 AM to 6 : 00 PM.
  • Location :
  • Work from the office in Athens (relocation assistance available).
  • Remote work option anywhere within Greece.
  • Benefits :

  • Salary : €1200 gross per month.
  • Performance Bonus : Up to 10%.
  • Other Perks :
  • 100 monthly UP Hellas (meal card or related benefit).
  • Private medical insurance.
  • This role provides the flexibility to either relocate to Athens or work remotely while enjoying the opportunity to develop a career in the banking sector.

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