Dutch Speaking Customer Service Advisors – Banking Sector
Athens, Greece OR Remote in Greece
Salary : €1200 gross per month + up to 10% performance bonus + €100 per month UP Hellas + private medical insurance
Our client, a prominent financial institution, is seeking Dutch-speaking Customer Service Advisors to join their team. This is an exciting opportunity to work on behalf of a leading bank, offering a competitive salary, bonuses, and the chance to work remotely or in-office in Athens.
Key Responsibilities :
- Provide high-quality customer support to Dutch-speaking clients of the bank.
- Assist with inquiries related to banking services, accounts, transactions, and product offerings.
- Handle complaints and resolve issues efficiently and professionally.
- Maintain accurate records of customer interactions in the company's CRM system.
- Adhere to company guidelines, ensuring compliance with banking regulations.
Requirements :
Language Proficiency :Dutch : C1 level minimumEnglish : B1 level minimumExcellent communication and problem-solving skills.Customer service experience is a plus but not required.Work Conditions :
Hours : Monday to Friday, 9 : 00 AM to 6 : 00 PM.Location :Work from the office in Athens (relocation assistance available).Remote work option anywhere within Greece.Benefits :
Salary : €1200 gross per month.Performance Bonus : Up to 10%.Other Perks :100 monthly UP Hellas (meal card or related benefit).Private medical insurance.This role provides the flexibility to either relocate to Athens or work remotely while enjoying the opportunity to develop a career in the banking sector.
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