Service Product Manager (f / m / d)

Responsibilities / Tasks

We are looking for a Service Product Manager (f / m / d) to support the Heating & Refrigeration Technologies (HRT) Service business to develop a range of "As-a-service" products from HRT's existing portfolio of Components, solutions and services.

The HRT Division of GEA provides refrigeration and heating solutions for processes, distribution, district Heating / cooling and other industries. In this way we help our customers to de-carbonize their processes using only Natural zero-warming potential Refrigerants - we're at the forefront of industrial de-carbonation!

Last week GEA was ranked the 33th most sustainable company in the world according to TIME Magazine , 3rd in Germany, and 2nd the category "Manufacturing & Industrial Production" - We are Engineering for a better world!

The position would ideally be based in Berlin or s'Hertogenbosch, but we are open to other EU locations or Hybrid working arrangements for the right candidates.

The tasks and responsibilities of the position include :

Product development of new service products according to priorities of the Service Product development roadmap

Development of new Service products carefully considering our customers pain points & value proposition of each service product idea

Go-To-Market strategy development and implementation plan for the launch of service products

Execution of the product market launch including all necessary materials, training developments and communication

Tracking the product lifecycle of assigned product responsibilities, and defining improvement action for white spots in markets around the world

Staying up to date about market trends and competitor offerings

Your Profile / Qualifications

We're Looking for :

Master's or Bachelor’s degree in Engineering or relevant field with 5+ years of industry experience.

Minimum 3 years of significant experience in Industrial service organization & business.

Good knowledge of product management theory, including business case development, product development, and product Go-to-Market strategies

Interpersonal skills (power of persuasion and well-argued reasoning, proven to maintain & build up relationships and networks with relevant decision makers and stakeholders)

Strong people orientation, customer / service orientation and analytical & organizational skills

Self-driven and able to create an own roadmap according to priorities

English Language (upper intermediate or better), German is an advance

Preferably in addition :

Refrigeration industry experience & business understanding

Understanding of process industries within food, pharmaceuticals or other.

Good knowledge of GEA's competitors, their services, and products

We offer :

An exciting area of responsibility in a motivated team

Free day for volunteering work and global bonus program

Work-Life-Balance through hybrid and flexible working hours

Complete ownership with in the "As-a-service" area of responsibility

Highly International and innovative working environment

Being part of a highly impactful decarbonization success story