As Business Travel Coordinator youll play a vital operational and communicative role within the Business Support Community. Youll be the goto person for daytoday travel requests planning and support ensuring compliance with our Global Travel Policy and delivering exceptional service to travelers and internal stakeholders. You will work closely with the Travel Manager / Travel Procurement team to make sure business travel runs smoothly within Rituals.
Key Responsibilities
- Monitor and manage the Business Travel inbox responding to inquiries from employees managers and local HR offices (LHOs)
- Support colleagues with travel planning pricing group bookings payments and documentation
- Coordinate traveler profiles and account setups in our travel tool (e.g. Egencia)
- Deliver training and workshops for new travelers and bookers
- Ensure proper approval flows and cost checks are in place
- Handle visa requests and liaise with relevant authorities or agencies
- Maintain alignment with Rituals Global Travel Policy and support its enforcement
- Research and suggest new suppliers or partners to enhance service and costefficiency
- Provide operational support to ensure all documents and procedures are correctly followed
- Actively support the integration and learning curve for tools such as Coupa and Workday
Qualifications :
Proven experience in corporate travel coordination hospitality or customer relations (experience with travel agencies is a strong plus)Strong customer care orientation and a passion for helping othersExcellent communication skills (both written and verbal) in English; other languages are a plusA handson problemsolving mindset you act fast and stay calm under pressureHighly organized structured and able to manage multiple prioritiesA critical thinker with an eye for improvement and optimization opportunitiesBasic understanding of financial processes (e.g. invoicing purchase orders)Commitment to delivering highquality service in every interactionInterest in sustainable travel solutions and a proactive mindset toward environmental impactWhy Rituals
Youll join a company where personal wellbeing growth and sustainability are core values. Youll work in a dynamic environment where your ideas are valued and your development is supported through training and coaching. Youll contribute directly to creating a smoother smarter and more responsible travel experience for our global Rituals community.
Additional Information :
Grow with us as a Business Travel Coordinator and play a central role in our leadership success! The next steps are :
Apply via our website and share why you are the right fit for this roleYoull hear from our recruiter within 10 working daysYour first interview will take place at our Central Head Office in AmsterdamYoull complete an online assessmentA second interview will followIf theres a mutual match well offer you a role that fits your ambitionAny questions Our recruiter Eline Thijssen is happy to speak to you. Please note that applications via email are not taken into consideration.
We kindly ask recruitment agencies to refrain from acquisition efforts.
Remote Work : Employment Type :
Fulltime
Key Skills
Motivational Interviewing,Marketing,Microsoft Office,Microsoft Access,Ellucian,Microsoft Outlook,Microsoft Word,Visio,Detailing,Microsoft Powerpoint,Microsoft Excel,Administrative Experience
Experience : years
Vacancy : 1