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Advisor public affairs spectrum regulation • Groningen
Customer Advisor in Portugal
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Join Our Team in Portugal as a Dutch-Speaking Customer Service Specialist!
Ready to start a new chapter under the Portuguese sun?
If you're a strong communicator, empathetic, and eager to help others, this is your chance to join an international company where your voice matters.
What You’ll Be Doing
Customer Support
Assist Dutch-speaking customers via phone, chat, or email
Provide information, answer inquiries, and resolve issues efficiently
Ensure customer satisfaction by delivering outstanding service
Problem-Solving & Documentation
Identify common customer concerns and help improve internal processes
Accurately log customer interactions and resolutions in the system
Team Collaboration
Work closely with your team to hit quality and productivity targets
Participate in regular coaching and training sessions
Contribute to a positive and inclusive team environment
What We Offer
Relocation Package – Includes :
Flight to Portugal from anywhere in Europe
Assistance with apartment search or access to company housing at a discounted rate
Help with paperwork (NIF, social security, bank account, etc.)
On-Site Role – Work from our vibrant office in Portugal
Competitive Salary + Performance Bonuses
Paid Training – We’ll get you fully ready, even if you have no prior experience
International Work Culture – Join a global, diverse team
Career Development – Opportunities to grow within the company
What We’re Looking For
EU Passport holder or Portuguese residency card
Fluency in Dutch (C1 / C2)
B2 level English for internal communication
Willingness to relocate and work on-site
Availability to start on 26 May 2025 (other dates also available)
Prior customer service experience is a plus – not a must!