Crm specialist customer insight Vacatures in Utrecht

Who we are

At Arketa, our mission is simple : to increase global access to wellness. We’re revolutionizing the wellness industry with an all-in-one software platform that empowers fitness studios to reach more people - through in-person classes, livestreams, on-demand content, or even retail sales.

Arketa builds branded websites and apps that allow studios to grow their brand across every digital touchpoint, effortlessly blending passion with technology.

Backed by top investors like First Round Capital and YC, we are expanding rapidly. We’re looking for driven individuals to join our fully remote team as we scale. If you’re passionate about wellness and want to be part of something transformative, this is the place for you.

We’re a remote team, and we’re looking for people who want to inspire and empower a healthier world.

The Role :

As a CRM Operations Specialist you’ll be responsible for keeping a number of CRM processes running efficiently. You will work a lot in Excel, some in Google Sheets, and will keep complex processes and steps organized and tracked. You will also keep folders and versions of files up to date and tidy. In addition to maintaining daily operations running smoothly, you will identify improvements to processes and conduct research on new solutions.

What You'll Do

• Data Management - Maintain a schedule of data being pulled from various sources, along with forecasting needs and costs, and performing investigations.
• Enrichment - Rigidly track status updates on data enrichment batches, QA’ing results.
• CRM Ingestion - Get data ready for CRM import and work through errors.
• CRM Sanitation - Keep our CRM tidy, removing duplicates, merging records, refining row information and taxonomy.
• Lead Assignment - Get leads assigned out to team following requirements and improving upon them.
• Documentation Updates - Keeping internal docs and sheets up to date with important data.

Qualifications

Fitness Enthusiast : You’ve worked in a fitness studio and understand the ins and outs of studio software (bonus if you’ve used Arketa or MindBody).

BA / BS degree preferred but not required.

The Benefits

Compensation

Arketa exists to increase access to wellness for people around the world. We believe that building a team with diverse backgrounds & perspectives from all walks of life is critical to our mission. If you think you can do this role well, we encourage you to apply even if your experience doesn't precisely match the job description, including those whose identities are traditionally underrepresented in tech and wellness organizations. There are many ways to wellness. We look forward to seeing yours.

How to Apply :

Please fill out this form to apply for this position. People who do not fill out this form will not be considered.

About the interview process

About Arketa

Arketa is shaping the future of the fitness + wellness industry.

We make it easier than ever for fitness professionals to start, run and scale their own businesses. Our platform allows the wellness + coaching industry to host classes, monetize on-demand content, and build community-driven courses from their own website.

The future of wellness has more voices in the space who bring inclusion, diversity, and creativity to movement, so working out is a better experience than ever before.

Arketa's culture embraces diverse perspectives, outside-the-box thinking, and collaborative problem-solving. You're encouraged to apply even if your experience doesn't exactly match the description. We believe in motivating our employees to succeed at the highest level—and letting them know that we have their backs when things get tough. Arketa offers competitive compensation, health insurance, generous vacation time, and an in-class fitness and wellness budget!

We're looking for talented team members looking to create the future with us.

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